[imp] Imp login fails: "Error connecting to mail server."

[Michael M Slusarz]

Quoting Louis Erickson <lerickson at rdwarf.net>:

> Hello there!
>
> I'm installing a new Horde installation.  I've been running a very  
> old one, and am finally upgrading.  The install has gone great until  
> I got to configuring Imp.  (As a site note, the current pear/pecl  
> based install is great, and the improved SQL migration tool has been  
> amazingly effective!)
>
> Horde is configured and seems to be working, as are Nag, Turba, and Ingo.
>
> Imp seemed to install with no trouble.  I'm having trouble getting  
> IMP configured to work with my IMAP server.
>
> When I click on "Mail" in Horde, I get a login screen, which is what  
> I expected.  When I enter valid credentials, I get a notification  
> pop up that says, "Error connecting to mail server."
>
> I am particularly stumped by this because Horde itself is using the  
> same IMAP server for authentication, and that is working properly.
>
> Here's what I know:
>
> My backends.local.php contains:
>
> $servers['imap']['disabled'] = true;
>
> $servers['rdwarfimap'] = array(
>     'disabled' => false,
>     'name' => 'mail.rdwarf.net',
>     'hostspec' => '50.76.53.52',
>     'hordeauth' => true,
>     'protocol' => 'imap',
>     'port' => 142,
>     'secure' => false,
>     'cache' => 'sql',
>     'maildomain' => 'rdwarf.net',
>     'debug' => '/tmp/hordemail.txt',
>     'debug_raw' => true,
> );
>
> The backends.local.php is being loaded, because the mail server name  
> on the login page is "mail.rdwarf.net".
>
> I plan on using tls for the connection, but was simplifying by  
> trying without security, in case the cert was part of the problem.   
> It didn't seem to matter.
>
> I can't attach a debug log, because one isn't created.  No matter  
> what I try, I don't get a log file.
>
> I had a hard time getting Horde to log - I've never been able to get  
> it to log to syslog, and I have no idea why - but when I pointed it  
> at a file, I got a lot of stuff, but only a little that seemed  
> relevant:
>
> 2013-10-28T18:41:26+00:00 DEBUG: HORDE Load config file (conf.php;  
> app: horde) [pid 19799 on line 409 of  
> "/usr/share/php5/PEAR/Horde.php"]
> 2013-10-28T18:41:26+00:00 DEBUG: HORDE Horde_Registry: retrieved app  
> with cache ID  
> horde_registry|app|1382930622|a75beba19aef36e8ab86a3c71924e583 [pid  
> 19799 on line 1994 of "/usr/share/php5/PEAR/Horde/Registry.php"]
> 2013-10-28T18:41:26+00:00 DEBUG: HORDE [imp] Load config file  
> (conf.php; app: imp) [pid 19799 on line 409 of  
> "/usr/share/php5/PEAR/Horde.php"]
> 2013-10-28T18:41:26+00:00 DEBUG: HORDE [imp] Load config file  
> (backends.php; app: imp) [pid 19799 on line 409 of  
> "/usr/share/php5/PEAR/Horde.php"]
> 2013-10-28T18:41:26+00:00 ERR: HORDE [horde] FAILED LOGIN for wwonko  
> [50.76.53.50] to Horde [pid 19799 on line 189 of  
> "/home/web/mail.rdwarf.net/horde-5.1.4/login.php"]
> 2013-10-28T18:41:26+00:00 DEBUG: HORDE [horde] Error connecting to  
> mail server. [pid 19799 on line 27 of  
> "/usr/share/php5/PEAR/Horde/Core/Notification/Handler/Decorator/Hordelog.php"]
>
> So, that log shows me it won't let me in, and that it told me it  
> won't let me in, but nothing about why.
>
> I am confident this IMAP server works - it's a current Dovecot  
> server, and is being used by mail clients, and by Horde for  
> authentication.

You've checked the IMAP logs to see what the IMAP server is returning?

michael

___________________________________
Michael Slusarz [slusarz at horde.org]