[imp] Login via imp successful but Mail is not activated

[Herbert Pophal]

Hello,

Webmail Edition 5.1.3
PHP 5.3.27 (fcgid connected)
imap server: RHEL 6.5
cyrus-imapd-2.3.16-6.el6_2.5

After upgrading from webmail edition 5.0.2 to 5.1.3 I experience
authentication problems. We have delegated authentication to imp. The
authentication backend is a cyrus. I can login to the webmailer thus
starting a session, but after this having succeeded the portal tells me
that Mail is not activated. Thus the menu does not contain the Mail
part. Webmail 5.0.2 however is fine with this. When I use a dovecot as
imap server instead it works as expected. Since a web query didn't give
me a clue and bugs.horde.org times out I ask here.

Dec 12 14:46:00 mailfrontendtest-2 cyrus/imap[962]: accepted connection
Dec 12 14:46:00 mailfrontendtest-2 cyrus/imap[962]: imapd:Loading
hard-coded DH parameters
Dec 12 14:46:00 mailfrontendtest-2 cyrus/imap[962]: SSL_accept()
incomplete -> wait
Dec 12 14:46:00 mailfrontendtest-2 cyrus/imap[962]: SSL_accept()
succeeded -> done
Dec 12 14:46:00 mailfrontendtest-2 cyrus/imap[962]: starttls: TLSv1 with
cipher DHE-RSA-AES256-SHA (256/256 bits new) no authentication
Dec 12 14:46:01 mailfrontendtest-2 cyrus/imap[962]: login:
www.redaktion.tu-berlin.de [130.149.7.200] blafasel PLAIN+TLS User logged in
Dec 12 14:46:01 mailfrontendtest-2 cyrus/imap[962]: accepted connection
Dec 12 14:46:01 mailfrontendtest-2 cyrus/imap[962]: SSL_accept()
incomplete -> wait
Dec 12 14:46:01 mailfrontendtest-2 cyrus/imap[962]: SSL_accept()
succeeded -> done
Dec 12 14:46:01 mailfrontendtest-2 cyrus/imap[962]: starttls: TLSv1 with
cipher DHE-RSA-AES256-SHA (256/256 bits new) no authentication
Dec 12 14:46:01 mailfrontendtest-2 cyrus/imap[962]: badlogin:
www.redaktion.tu-berlin.de [130.149.7.200] PLAIN [SASL(-13):
authentication failure: Password verification failed]
Dec 12 14:46:04 mailfrontendtest-2 cyrus/imap[962]: badlogin:
www.redaktion.tu-berlin.de [130.149.7.200] plaintext blafasel SASL(-13):
authentication failure: checkpass failed

Though Mail is deactivated Horde tries to login again 5 minutes later:

Dec 12 14:51:08 mailfrontendtest-2 cyrus/imap[1152]: accepted connection
Dec 12 14:51:08 mailfrontendtest-2 cyrus/imap[1152]: imapd:Loading
hard-coded DH parameters
Dec 12 14:51:08 mailfrontendtest-2 cyrus/imap[1152]: SSL_accept()
incomplete -> wait
Dec 12 14:51:08 mailfrontendtest-2 cyrus/imap[1152]: SSL_accept()
succeeded -> done
Dec 12 14:51:08 mailfrontendtest-2 cyrus/imap[1152]: starttls: TLSv1
with cipher DHE-RSA-AES256-SHA (256/256 bits new) no authentication
Dec 12 14:51:08 mailfrontendtest-2 cyrus/imap[1152]: badlogin:
www.redaktion.tu-berlin.de [130.149.7.200] PLAIN [SASL(-13):
authentication failure: Password verification failed]
Dec 12 14:51:11 mailfrontendtest-2 cyrus/imap[1152]: badlogin:
www.redaktion.tu-berlin.de [130.149.7.200] plaintext blafasel SASL(-13):
authentication failure: checkpass failed

Corresponding Horde logs:

Dec 12 14:46:01 webhaupt-test HORDE: [horde] Login success for blafasel
[130.149.xx.yy] to horde. [pid 32466 on line 165 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/login.php"]
Dec 12 14:46:07 webhaupt-test HORDE: [imp] Mail server denied
authentication. [pid 32466 on line 390 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/imp/lib/Imap.php"]
Dec 12 14:46:07 webhaupt-test HORDE: [imp] Mail server denied
authentication. [pid 32466 on line 94 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/imp/lib/Imap/Exception.php"]
....
Dec 12 14:51:14 webhaupt-test HORDE: [imp] Mail server denied
authentication. [pid 32466 on line 390 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/imp/lib/Imap.php"]
Dec 12 14:51:14 webhaupt-test HORDE: [imp] Mail server denied
authentication. [pid 32466 on line 94 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/imp/lib/Imap/Exception.php"]

Upon logout:

Dec 12 15:07:32 webhaupt-test HORDE: [imp] Server does not support TLS
connections. [pid 32466 on line 390 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/imp/lib/Imap.php"]
Dec 12 15:07:32 webhaupt-test HORDE: [imp] Server does not support TLS
connections. [pid 32466 on line 94 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/imp/lib/Imap/Exception.php"]
Dec 12 15:07:32 webhaupt-test HORDE: [horde] User blafasel
[130.149.xx.yy] logged out of Horde [pid 32466 on line 117 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/login.php"]
Dec 12 15:07:32 webhaupt-test HORDE: [horde] imp is not activated. [pid
32466 on line 1532 of
"/afs/tu-berlin.de/units/tubit/www/horde-test.tubit/htdocs/horde-5/pear/php/Horde/Registry.php"]

Best Regards
Herbert