[ingo] Filters are not applied

cjdl01 cjdl01 at brokensolstice.com
Wed Sep 11 22:34:36 UTC 2013

Quoting Jan Schneider <jan at horde.org>:

> Zitat von cjdl01 <cjdl01 at brokensolstice.com>:
>> Quoting Jan Schneider <jan at horde.org>:
>>> Zitat von cjdl01 <cjdl01 at brokensolstice.com>:
>>>> Hello,
>>>> I'm using horde on debian Squeeze.  I have everything up to date  
>>>> on the debain host, and I have everything up to date with pear  
>>>> (and all horde components) as of yesterday. I am using sendmail  
>>>> with procmail, and using maildir format for messages.
>>>> Everything was working great, but then we noticed that new filter  
>>>> rules were not getting applied.  They seemed to be added without  
>>>> complaint, but when I look t the corresponding .procmailrc, the  
>>>> rule was never entered (or removed, if that was the case).   
>>>> Looking at the date stamps, I can see this problem has existed  
>>>> for several months, but since the interface wasn't complaining,  
>>>> users just assumed it was something they did.
>>>> I have been fiddling with our backends.local.php for many hours  
>>>> now, and nothing I try seems to make a difference.
>>>> If I make a new rule, it will show up in the ingo interface, and  
>>>> I get two green pop-ups indicating that the rule was made.  But,  
>>>> again, it never shows up in the .procmailrc.
>>>> I cannot find any errors in the horde log (and I have it set to  
>>>> debug). I have tried wiping all filters and starting from  
>>>> scratch, but it doesn't help.  I have checked the ingo_rules  
>>>> table, and I see the rules are present there.  I check my ftp  
>>>> logs, and it looks like the file transfer is occurring as it  
>>>> should:
>>>> Sat Aug 31 11:52:29 2013 [pid 3] [george] OK UPLOAD: Client  
>>>> "10.x.x.x", "/home/george/.procmailrc", 8134 bytes,  
>>>> 9183.07Kbyte/sec
>>>> Sat Aug 31 11:53:33 2013 [pid 2] CONNECT: Client "10.x.x.x"
>>>> Sat Aug 31 11:53:33 2013 [pid 1] [george] OK LOGIN: Client "10.x.x.x"
>>>> Sat Aug 31 11:53:33 2013 [pid 3] [george] OK UPLOAD: Client  
>>>> "10.x.x.x", "/home/george/.procmailrc", 8191 bytes,  
>>>> 11956.69Kbyte/sec
>>>> Sat Aug 31 11:53:41 2013 [pid 2] CONNECT: Client ""
>>> Rather seems to be a problem with your FTP server and/or file  
>>> system if uploading succeeds. The different file sizes indicate  
>>> that Ingo is indeed sending different script versions. If the  
>>> scripts don't change anyway, this doesn't have anything to do with  
>>> Ingo.
>> But the ftp system works perfectly fine when invoked from the  
>> command line.  It is only through horde/ingo that it is having  
>> problems.  The different file sizes were because they were two  
>> different attempts with two different actions: one to remove a  
>> filter, the other to add.  If I switch to ssh, Ingo still does not  
>> work... and, prior to April this year, it was working fine.   
>> Something must have changed in Ingo somewhere along the line.
>>>> 10.x.x.x here is the address of the horde box.  FTP is restricted  
>>>> to the local machine only.
>>>> I have checked the perms on .procmailrc for the given user.  They  
>>>> are appropriate.  But I noticed that if I delete .procmailrc, a  
>>>> new one is never generated by ingo.  If I touch a new one (as  
>>>> that user of course), the file remains empty, even when ingo  
>>>> states the rule was created successfully.
>>>> The only oddity I see in the logs is this occasional entry:
>>>> Sat Aug 31 11:50:03 2013 [pid 1] [Administrator] FAIL LOGIN:  
>>>> Client ""
>>> The only place where this user should ever appear is when setting  
>>> up Horde for the first time and using automatic login.
>>>> I have no idea where that is coming from... must be some  
>>>> component of horde (because that is all this box is used for),  
>>>> but I don't have a clue...
>>>> I find this entry in the DB after creating a rule called "xxx rule":
>>>> ingo_rules
>>>> |     181 | george          | xxx rule    |           2 |  
>>>> INBOX.Promotions |          0 |  
>>>> a:1:{i:0;a:4:{s:5:"field";s:7:"Subject";s:4:"type";i:1;s:5:"match";s:8:"contains";s:5:"value";s:3:"xxx";}}
>>>> Finally, here is the procmail portion of my backends.local.php:
>>>> $backends['procmail'] = array(
>>>>  'disabled' => false,
>>>>  'transport' => array(
>>>>      Ingo::RULE_ALL => array(
>>>>          'driver' => 'vfs',
>>>>          'params' => array(
>>>>              'hostspec' => 'localhost',
>>>>              'filename' => '.procmailrc',
>>>>              'vfs_path' => '/home/%u',
>>>>          )
>>>>      ),
>>>>  ),
>>>>  'script' => array(
>>>>      Ingo::RULE_ALL => array(
>>>>          'driver' => 'procmail',
>>>>          'params' => array(
>>>>              'path_style' => 'maildir',
>>>>              'variables' => array(
>>>>              ),
>>>>              'forward_string' => '"|/usr/bin/procmail"',
>>>>          ),
>>>>      ),
>>>>  ),
>>>>  'shares' => false
>>>> );
>>> You should *NOT* copy complete examples to backends.local.php,  
>>> though that's probably nothing to do with your issue.
>> I see, I think I'm getting this now... though I still have much to  
>> learn here... I changed my backends.local.php to:
>> $backends['imap']['disabled'] = true;
>> $backends['sieve']['disabled'] = true;
>> $backends['procmail']['disabled'= false;
>> Is that correct?
> Yes, though 'sieve' is disabled by default, so you can leave it out.
> -- 
> Jan Schneider
> The Horde Project
> http://www.horde.org/

Okay.  I think I got this knocked.  I get how to do the  
backends.local.php now.  Thank you.

I had an epiphany while brushing my teeth the other day. It occurred  
to me that I jail my ftp to a "My Documents" folder for the sake of  
gollem, so it was probably putting .procmailrc under that directory!   
I had forgotten I had it set up like that, since it was done so long  
ago.  I had switched to FTP because my ssh2 wasn't working... but that  
was probably because my backends.local.php was not correct.

I went back to using ssh2 (instead of ftp), and did my  
backends.local.php as it should be done, and everything is working  


Just wanted to share that for anyone else out there who might bump  
into a similar problem.

Thanks for your input Jan!


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