[kronolith] Calendar syncing issues

Michael J Rubinsky mrubinsk at horde.org
Tue Apr 5 12:06:32 UTC 2016 

Re-adding the mailing list in CC for the remainder of the discussion.

Quoting John H. Bennett III <bennettj at thebennetthome.com>:

> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>
>> Quoting John H. Bennett III <bennettj at thebennetthome.com>:
>>
>>> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>>>
>>>> Quoting John H. Bennett III <bennettj at thebennetthome.com>:
>>>>
>>>>> Hello all,
>>>>>
>>>>> I am having an issue getting my calendar to sync, correctly.  If  
>>>>> I add an event using kronolith, then that event won't sync to my  
>>>>> mobile device.  I will still get the event reminder, and the  
>>>>> event will be shown in the daily agenda email.  If I add an  
>>>>> event using my mobile, then that event will sync just fine to  
>>>>> kronolith.  I've no idea how this get into this state.  Things  
>>>>> had been working just fine until the last set of updates, but  
>>>>> I'm not sure if those updates are really the cause.
>>>>>
>>>>> If it will help, I can provide a sync log showing when I add an  
>>>>> event to my phone, then sync, and when I add with kronolith and  
>>>>> sync, which hopefully would show something.
>>>>>
>>>>> I appreciate whatever help can be given to me.
>>>>
>>>> You don't mention what protocol you are using to synchronize.
>>>>
>>>>>
>>>>> Thank you,
>>>>>
>>>>> John
>>>>>
>>>>>
>>>>> -- 
>>>>> kronolith mailing list
>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>> To unsubscribe, mail: kronolith-unsubscribe at lists.horde.org
>>>>
>>>>
>>>>
>>>> -- 
>>>> mike
>>>> The Horde Project
>>>> http://www.horde.org
>>>> https://www.facebook.com/hordeproject
>>>> https://www.twitter.com/hordeproject
>>>
>>>
>>> I'm sorry about that.  I am using Activesync.  My mobile device is  
>>> a Galaxy S6, with Android 6.0.1, Android security patch level  
>>> February 1, 2016.
>>
>> Then, yes. Please provide a synclog showing both a successful and  
>> unsuccessful attempt.
>>
>>
>>> Part of my horde/conf.php
>>> $conf['activesync']['params']['driverconfig'] = 'horde';
>>> $conf['activesync']['storage'] = 'Sql';
>>> $conf['activesync']['emailsync'] = true;
>>> $conf['activesync']['version'] = '14.1';
>>> $conf['activesync']['auth']['type'] = 'basic';
>>> $conf['activesync']['autodiscovery'] = 'user';
>>> $conf['activesync']['outlookdiscovery'] = false;
>>> $conf['activesync']['ping']['heartbeatmin'] = 60;
>>> $conf['activesync']['ping']['heartbeatmax'] = 2700;
>>> $conf['activesync']['ping']['heartbeatdefault'] = 480;
>>> $conf['activesync']['ping']['deviceping'] = true;
>>> $conf['activesync']['ping']['waitinterval'] = 5;
>>> $conf['activesync']['enabled'] = true;
>>> $conf['activesync']['logging']['type'] = false;
>>>
>>> John
>>>
>>> -- 
>>> kronolith mailing list
>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>> To unsubscribe, mail: kronolith-unsubscribe at lists.horde.org
>>
>>
>>
>> -- 
>> mike
>> The Horde Project
>> http://www.horde.org
>> https://www.facebook.com/hordeproject
>> https://www.twitter.com/hordeproject
>
> Hi Mike,
>
> Thank you for looking at the sync log.  2 files attached.  The first  
> file, I added event on my phone, then did a sync.  It shows up on my  
> personal calendar.  Second file done on Kronolith, event doesn't  
> show up.  None of the previous events I had on my personal calendar  
> are showing up.  One recurring event I've had on there for close to  
> 2 years.


This is weird:

016-04-04T23:01:49-05:00 INFO: [2596] Initializing message diff engine  
for Ab2ed48a2 (@Tasks@)
2016-04-04T23:01:49-05:00 INFO: [2596]  
Horde_Core_ActiveSync_Driver::getSyncStamp(@Tasks@, 42915);
2016-04-04T23:01:49-05:00 INFO: [2596] Using SYNCSTAMP 42915 for Ab2ed48a2.
2016-04-04T23:01:49-05:00 INFO: [2596]  
Horde_Core_ActiveSync_Driver::getServerChanges(@Tasks@, 42915, 42915,  
1452571309, 0, 1, 100, )

Somehow the collection id of Ab2ed48a2 is supposed to be for your  
calendar, but it is being translated server side in some places as  
tasks. This would definitely cause problems, as it is causing Horde to  
poll Nag for changes when it should be polling Kronolith. I will have  
to look into this further to see how this could have happened.

> On my Calendar, I have my personal one, and one that is shared with  
> my family.  The family one is syncing only if others add events to  
> the calendar.  If I add them from Kronolith, nothing shows up on my  
> phone on either calendar.

This would be the result of the issue above.

> On my preferences, if I set sync preferences to share my additional  
> calendar, which is the family calendar, then everything disappears  
> from my device.

This is expected. Well, it should disappear but then it should resync.  
It's necessary because when you are not using "separate calendars"  
then the events from the newly added sync_prefs calendars would never  
be sent since they are not really "changes" (all events from selected  
calendars are "multiplexed" together so it looks like a single  
calendar on the client). When using separate calendars, the newly  
added sync_prefs calendar is caught as a new folder during the next  
FOLDERSYNC.

> If I choose to support shared calendars, save, then highlight my  
> additional calendar, then save, then the family calendar syncs, and  
> I can add items to my personal calendar only from my device, but  
> everything syncs.  This is not how I had things set up before.  I  
> didn't have separate calendars enabled.  I didn't find anything that  
> stated that Andriod 6 supported separate calendars, but this is the  
> only way I can get something to work.  I'm hoping you can find  
> something, but if not, the only other action I have is to delete the  
> account from my phone, and set it back up and see if it starts  
> working again.  This would be very odd to me if it did, and I would  
> have an additional question/concern about what if I were in a  
> business setting and this happened?  I would hate to have to delete  
> and re-create accounts on several devices.

> Please let me know if there is anything else I can provide you.
>
> Again, thank you very much for your time,
>
> John Bennett



-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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