[kronolith] Calendar syncing issues

Thu Apr 14 03:35:26 UTC 2016

  Quoting bennettj at thebennetthome.com:

>  
>      -------- Original message --------
>    From: Michael J Rubinsky <mrubinsk at horde.org>
>    Date: 4/5/16 8:11 AM (GMT-06:00)
>    To: kronolith at lists.horde.org
>    Subject: Re: [kronolith] Calendar syncing issues
>     
>
> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>
>> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>>
>>> Re-adding the mailing list in CC for the remainder of the discussion.
>>>
>>> Quoting John H. Bennett III <bennettj at thebennetthome.com>:
>>>
>>>> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>>>>
>>>>> Quoting John H. Bennett III <bennettj at thebennetthome.com>:
>>>>>
>>>>>> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>>>>>>
>>>>>>> Quoting John H. Bennett III <bennettj at thebennetthome.com>:
>>>>>>>
>>>>>>>> Hello all,
>>>>>>>>
>>>>>>>> I am having an issue getting my calendar to sync, correctly.  
>>>>>>>> If I add an event using kronolith, then that event won't sync 
>>>>>>>> to my mobile device.  I will still get the event reminder, and 
>>>>>>>> the event will be shown in the daily agenda email.  If I add 
>>>>>>>> an event using my mobile, then that event will sync just fine 
>>>>>>>> to kronolith.  I've no idea how this get into this state.  
>>>>>>>> Things had been working just fine until the last set of 
>>>>>>>> updates, but I'm not sure if those updates are really the cause.
>>>>>>>>
>>>>>>>> If it will help, I can provide a sync log showing when I add 
>>>>>>>> an event to my phone, then sync, and when I add with kronolith 
>>>>>>>> and sync, which hopefully would show something.
>>>>>>>>
>>>>>>>> I appreciate whatever help can be given to me.
>>>>>>>
>>>>>>> You don't mention what protocol you are using to synchronize.
>>>>>>>
>>>>>>>>
>>>>>>>> Thank you,
>>>>>>>>
>>>>>>>> John
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> kronolith mailing list
>>>>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>>>>> To unsubscribe, mail: kronolith-unsubscribe at lists.horde.org
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> mike
>>>>>>> The Horde Project
>>>>>>> http://www.horde.org
>>>>>>> https://www.facebook.com/hordeproject
>>>>>>> https://www.twitter.com/hordeproject
>>>>>>
>>>>>>
>>>>>> I'm sorry about that.  I am using Activesync.  My mobile device 
>>>>>> is a Galaxy S6, with Android 6.0.1, Android security patch level 
>>>>>> February 1, 2016.
>>>>>
>>>>> Then, yes. Please provide a synclog showing both a successful and 
>>>>> unsuccessful attempt.
>>>>>
>>>>>
>>>>>> Part of my horde/conf.php
>>>>>> $conf['activesync']['params']['driverconfig'] = 'horde';
>>>>>> $conf['activesync']['storage'] = 'Sql';
>>>>>> $conf['activesync']['emailsync'] = true;
>>>>>> $conf['activesync']['version'] = '14.1';
>>>>>> $conf['activesync']['auth']['type'] = 'basic';
>>>>>> $conf['activesync']['autodiscovery'] = 'user';
>>>>>> $conf['activesync']['outlookdiscovery'] = false;
>>>>>> $conf['activesync']['ping']['heartbeatmin'] = 60;
>>>>>> $conf['activesync']['ping']['heartbeatmax'] = 2700;
>>>>>> $conf['activesync']['ping']['heartbeatdefault'] = 480;
>>>>>> $conf['activesync']['ping']['deviceping'] = true;
>>>>>> $conf['activesync']['ping']['waitinterval'] = 5;
>>>>>> $conf['activesync']['enabled'] = true;
>>>>>> $conf['activesync']['logging']['type'] = false;
>>>>>>
>>>>>> John
>>>>>>
>>>>>> --
>>>>>> kronolith mailing list
>>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>>> To unsubscribe, mail: kronolith-unsubscribe at lists.horde.org
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> mike
>>>>> The Horde Project
>>>>> http://www.horde.org
>>>>> https://www.facebook.com/hordeproject
>>>>> https://www.twitter.com/hordeproject
>>>>
>>>> Hi Mike,
>>>>
>>>> Thank you for looking at the sync log.  2 files attached.  The 
>>>> first file, I added event on my phone, then did a sync.  It shows 
>>>> up on my personal calendar.  Second file done on Kronolith, event 
>>>> doesn't show up.  None of the previous events I had on my personal 
>>>> calendar are showing up.  One recurring event I've had on there 
>>>> for close to 2 years.
>>>
>>>
>>> This is weird:
>>>
>>> 016-04-04T23:01:49-05:00 INFO: [2596] Initializing message diff 
>>> engine for Ab2ed48a2 (@Tasks@)
>>> 2016-04-04T23:01:49-05:00 INFO: [2596] 
>>> Horde_Core_ActiveSync_Driver::getSyncStamp(@Tasks@, 42915);
>>> 2016-04-04T23:01:49-05:00 INFO: [2596] Using SYNCSTAMP 42915 for Ab2ed48a2.
>>> 2016-04-04T23:01:49-05:00 INFO: [2596] 
>>> Horde_Core_ActiveSync_Driver::getServerChanges(@Tasks@, 42915, 
>>> 42915, 1452571309, 0, 1, 100, )
>>>
>>> Somehow the collection id of Ab2ed48a2 is supposed to be for your 
>>> calendar, but it is being translated server side in some places as 
>>> tasks. This would definitely cause problems, as it is causing Horde 
>>> to poll Nag for changes when it should be polling Kronolith. I will 
>>> have to look into this further to see how this could have happened.
>>
>>
>> The synckey that is being requested by the client for the Calendar 
>> collection is present in your syncCache attached to two different 
>> collections - both the Tasks and Calendar. I would need to see the 
>> log when this actually happened to see when the duplicate sync key 
>> was added, but it is most likely a client issue - sending the wrong 
>> synckey during a request which corrupted the synccache. I will look 
>> to add code to catch this case and reset the state.
>
> I forgot to ask what state storage backend is in use, SQL or Mongo?
>
> --
> mike
> The Horde Project
> http://www.horde.org
> https://www.facebook.com/hordeproject
> https://www.twitter.com/hordeproject
>
> --
> kronolith mailing list
> Frequently Asked Questions: http://wiki.horde.org/FAQ
> To unsubscribe, mail: kronolith-unsubscribe at lists.horde.org     
>   I'm using SQL.
>    
>   Thank you, 
>    
>   John

Is there anything else you need from me for this?  No matter what I  
do, I can't get things working as they were, so I'm  asking before I  
delete the account from my device and the activesync devices from horde.

Thank you,

John