[rakim] This may be a bit premature but how does a guest get access.

[eculp at encontacto.net]

Quoting Chuck Hagenbuch <chuck at horde.org>:

| Quoting eculp at encontacto.net:
|
| > Thanks, Chuck, that does get me to a "registration" screen and into the
| > system.  The guest is then detected by the support person and the timer
| > is clicking away merrily :-)  I am able to see what his question is only
| > by mouse over the no entry page.  If I want to send him a message, I'm
| > able to send it but it isn't received by the user nor can he send a
| > message. Is this the expected behavior or have I missed something yet
| > again?
|
| No, that is rather unexpected behavior. It's also not behavior that I can
| reproduce.

Thanks, I'm back to test some more.  BTW, when signing off, if you give your
email again you get two copies of the support session.  Is the last one
necessary?

I'm able to communicate perfectly well between two support sessions on the same
machine using different virtual domains, fwiw.  I'm going to try and find why
the user doesn't receive the information from support and why I get the "no
entry page" for each user.

The rakim tables in mysql seem to coincide with the test sessions.

Thanks again,

ed

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