[sync] Sync problem

[Jan Schneider]

Zitat von Joe Greco <jgreco at ns.sol.net>:

> Synthesis SyncML LITE 2.6.0 on the iPhone
> horde 3.3.6 / turba 2.3.2
>
> I've got a few hundred contacts in the Horde Address Book.
>
> Having experimented with the Synthesis, Funambol, etc., clients, there
> were some things (like contact pictures) that Synthesis seemed to be
> best at handling.  Our model involves pulling data to the iPhone only;
> no sync from the phone to the webmail system is involved, there seemed
> to be too many quirks and gotchas with that, though I would love for
> that to work too.
>
> Okay, so, anyways, we had reached a satisfactory state of affairs for
> some time, but we had finally gotten around to adding in a bunch of
> new contacts.  In doing so, I noticed that some contacts would no longer
> update, and upon a "Device Reload" in Synthesis, would actually disappear
> completely (i.e. deleted by Synthesis and then never reloaded from the
> server).
>
> Some major putzing around later, it seemed likely that the culprit might
> have been the addition of pictures to some contacts.
>
> Following the directions at
> http://wiki.horde.org/SyncMLProblemReport?referrer=SyncHowTo#
>
> I wound up with a pile of stuff in /tmp/sync.  Over 1MB of horde.log
> and half that amount in log.txt, so sanitizing them and posting them
> is pretty much out of the question.  Nothing in error_log, and grep
> for "error" in the other logs didn't seem to reveal any errors.
>
> What I did do, however, was some contact grepping.  For the contacts
> that made it to the phone, I was finding them in both data.txt and
> also one of the server_${n}.wbxml files.  For the contacts that did
> not, they were only in data.txt.  There wasn't any obvious difference,
> both had
>
> Output received from backend (text/vcard):
> output converted for client (text/vcard):
>
> sections, etc.
>
> I'm not exactly sure where to go next.  If it's helpful to someone,
> I can try creating a new user and seeing if I can devise an address
> book with just one entry that fails to sync, but I was kind of hoping
> for some clues as to how to analyze the information I currently have
> in hand.

Does the contact information (output received/output converted) in  
data.txt look sane?
Also search for "Maximum message size" in the sync log.

Jan.

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