[sync] ActiveSync stopped working

Torben Dannhauer torben at dannhauer.info
Sun Apr 16 12:05:57 UTC 2017


Zitat von Alex <alex9434 at gmail.com>:

> Dear all,
>
> I am on horde webmail 5.2.19. All applications are up to date. I have a
> problem with ActiveSync: Since a few days ActiveSync stopped syncing new
> emails. On all my phones (android and ios) the system does not sync new
> emails after a specific mail from 5 days ago.
>
>
> I have the following error messages in horde.log:
> 2017-04-16T12:50:28+02:00 INFO: HORDE [imp] FAILED LOGIN for xxx  to
> {imap://localhost/} [pid 1173 on line 157 of
> "/usr/local/share/horde/imp/lib/Auth.php"]
> 2017-04-16T12:50:29+02:00 NOTICE: HORDE Login failed from ActiveSync client
> for user xxx. [pid 1173 on line 578 of
> "/usr/share/php/Horde/ActiveSync.php"]
> 2017-04-16T12:50:30+02:00 ERR: HORDE Sending HTTP 401 Unauthorized header
> response. [pid 1173 on line 158 of
> "/usr/share/php/Horde/Rpc/ActiveSync.php"]
>
> Username and password are of course correct and the old emails show up on
> the phone. I can still use Username and Password to log on to the
> Webinterface of horde.
>
> Does anybody have an idea how to debug this?

I had a similar bug some month ago. My bug was caused by a malformed  
mail which caused dovecot to crash. Unfoirtunately, horde EAs did not  
recover from this.
Upgrading to a bakcported newer Dovecot solved the dovecot crash and  
subsequently the EAS problems.

Maybe its worth to check your dovecot logs for a sudden crash of a process.

Good luck,
Torben

>
> Thank you for your support
> Alexander
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