[sync] ActiveSync stopped working

[Alex]

On Sun, Apr 16, 2017 at 8:05 PM, Torben Dannhauer <torben at dannhauer.info>
wrote:

>
> Zitat von Alex <alex9434 at gmail.com>:
>
> Dear all,
>>
>> I am on horde webmail 5.2.19. All applications are up to date. I have a
>> problem with ActiveSync: Since a few days ActiveSync stopped syncing new
>> emails. On all my phones (android and ios) the system does not sync new
>> emails after a specific mail from 5 days ago.
>>
>>
>> I have the following error messages in horde.log:
>> 2017-04-16T12:50:28+02:00 INFO: HORDE [imp] FAILED LOGIN for xxx  to
>> {imap://localhost/} [pid 1173 on line 157 of
>> "/usr/local/share/horde/imp/lib/Auth.php"]
>> 2017-04-16T12:50:29+02:00 NOTICE: HORDE Login failed from ActiveSync
>> client
>> for user xxx. [pid 1173 on line 578 of
>> "/usr/share/php/Horde/ActiveSync.php"]
>> 2017-04-16T12:50:30+02:00 ERR: HORDE Sending HTTP 401 Unauthorized header
>> response. [pid 1173 on line 158 of
>> "/usr/share/php/Horde/Rpc/ActiveSync.php"]
>>
>> Username and password are of course correct and the old emails show up on
>> the phone. I can still use Username and Password to log on to the
>> Webinterface of horde.
>>
>> Does anybody have an idea how to debug this?
>>
>
> I had a similar bug some month ago. My bug was caused by a malformed mail
> which caused dovecot to crash. Unfoirtunately, horde EAs did not recover
> from this.
> Upgrading to a bakcported newer Dovecot solved the dovecot crash and
> subsequently the EAS problems.
>
> Maybe its worth to check your dovecot logs for a sudden crash of a process.
>
> Good luck,
> Torben
>

Hi Torben,

Thank you very much for your email. I have not seen anything in the Dovecot
logs. The IMP webinterface also shows all new emails. The only problem is
that they do not get synced to the phone.

Thank you,
Alexander