[whups] some client tweaks

[Bo Daley]

the attached patch allows the administrator to select some additional details
from the client source to be displayed on the ticket details page alongside the
client's name.

this is in response to a request from some people here that they needed basic
info (like the client's email address and phone number) in front of them when
they're looking at tickets.

might be useful to someone else?

bo.


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