[Tickets #10654] Re: Can't autosubmit to a ticket from Horde

[bugs at horde.org]

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Ticket URL: http://bugs.horde.org/ticket/10654
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  Ticket             | 10654
  Updated By         | simon at simonandkate.net
  Summary            | Can't autosubmit to a ticket from Horde
  Queue              | Whups
  Version            | 2.0-RC1
  Type               | Bug
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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simon at simonandkate.net (2011-10-19 12:45) wrote:

I can manually create tickets, so I know it is working.

Auto submit fails as noted. I have no groups in any of the  
whups_*groups SQL tables.

I have Horde groups, yes - is that what this is looking for? If so,  
again it should be fine - there is a HordeTicketAccess LDAP group that  
includes me with permissions to show / read / edit / delete tickets  
(at the group level). It allows me to manually create tickets. It is  
the only permission set against Tickets (whups), and there are no  
child permissions.

Should have checked the logs earlier though:

2011-10-19T22:32:42+10:00 ERR: HORDE [horde] SQL QUERY FAILED:  
SQLSTATE[42S02]: Base table or view not found: 1146 Table  
'horde.whups_groups' doesn't exist
	select * from whups_groups [pid 21254 on line 812 of  
"/usr/share/pear/Horde/Db/Adapter/Base.php"]

It's correct, there is no whups_groups table.

If submitting a ticket needs it, why does it work manually? And why  
don't I have the table?

Whups is at version 2.0-RC2 and has been installed the normal pear  
way, with no modifying, and upgraded from alpha to RC1 then RC2.