[Tickets #12289] Re: Attachments larger than 100k are missing from emails synced using ActiveSync

noreply at bugs.horde.org noreply at bugs.horde.org
Mon Jun 3 16:18:12 UTC 2013


DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: http://bugs.horde.org/ticket/12289
------------------------------------------------------------------------------
  Ticket             | 12289
  Updated By         | software-horde at interfasys.ch
  Summary            | Attachments larger than 100k are missing from emails
                     | synced using ActiveSync
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
------------------------------------------------------------------------------


software-horde at interfasys.ch (2013-06-03 16:18) wrote:

> A quick google search reveals numerous complaints about the Z10 and  
> ActiveSync attachment behavior. I'll try to look into it more when I  
> can, but it looks like a client issue.

I did a test on Android and the attachment was there.

Here is the debug info for the BB device:
2013-06-03T17:56:35+02:00 DEBUG: [87093] O     <Commands>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O      <Add>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O       <ServerEntryId>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        2630
2013-06-03T17:56:35+02:00 DEBUG: [87093] O       </ServerEntryId>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O       <Data>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:To>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         test at domain.com
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:To>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:From>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         sender at domain.com
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:From>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:Subject>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         log this
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:Subject>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:ThreadTopic>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         log this
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:ThreadTopic>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:DateReceived>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         2013-06-03T15:56:25.000Z
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:DateReceived>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:DisplayTo>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         Tester
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:DisplayTo>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:Importance>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         1
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:Importance>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:Read>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         0
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:Read>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:MessageClass>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         IPM.Note
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:MessageClass>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:Reply-To>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         sender at domain.com
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:Reply-To>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:InternetCPID>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         65001
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:InternetCPID>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <AirSyncBase:NativeBodyType>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         1
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         
</AirSyncBase:NativeBodyType>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <AirSyncBase:Body>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         <AirSyncBase:Type>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O          4
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         </AirSyncBase:Type>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O          
<AirSyncBase:EstimatedDataSize>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O          992526
2013-06-03T17:56:35+02:00 DEBUG: [87093] O          
</AirSyncBase:EstimatedDataSize>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         <AirSyncBase:Truncated>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O          1
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         </AirSyncBase:Truncated>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         <AirSyncBase:Data>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O          [STREAM]
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         </AirSyncBase:Data>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </AirSyncBase:Body>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:Flag/>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        <POOMMAIL:ContentClass>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O         urn:content-classes:message
2013-06-03T17:56:35+02:00 DEBUG: [87093] O        </POOMMAIL:ContentClass>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O       </Data>
2013-06-03T17:56:35+02:00 DEBUG: [87093] O      </Add>

It seems the message is truncated and it seems the limit is 200k,  
based on this:
2013-06-03T17:56:34+02:00 DEBUG: [87093] I  <Synchronize>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I   <Folders>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I    <Folder>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     <SyncKey>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I        
{51a94d54-a5fc-4620-9a9d-61864e2e3851}64
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     </SyncKey>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     <FolderId>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I       76adf6fb
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     </FolderId>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     <GetChanges />
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     <WindowSize>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I       100
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     </WindowSize>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     <Options>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      <FilterType>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I        0
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      </FilterType>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      <MIMESupport>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I        2
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      </MIMESupport>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      <MIMETruncation>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I        7
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      </MIMETruncation>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      <AirSyncBase:BodyPreference>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I       <AirSyncBase:Type>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I         4
2013-06-03T17:56:34+02:00 DEBUG: [87093] I       </AirSyncBase:Type>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I       <AirSyncBase:TruncationSize>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I         200000
2013-06-03T17:56:34+02:00 DEBUG: [87093] I       </AirSyncBase:TruncationSize>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I      </AirSyncBase:BodyPreference>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I     </Options>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I    </Folder>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I   </Folders>
2013-06-03T17:56:34+02:00 DEBUG: [87093] I  </Synchronize>

Things are done differently on Android as it calculates the size of  
the message only, not including the attachment.

2013-06-03T17:56:33+02:00 DEBUG: [89493] O     <Commands>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O      <Add>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O       <ServerEntryId>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        2630
2013-06-03T17:56:33+02:00 DEBUG: [89493] O       </ServerEntryId>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O       <Data>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:To>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         test at domain.com
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:To>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:From>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         sender at domain.com
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:From>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:Subject>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         log this
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:Subject>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:ThreadTopic>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         log this
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:ThreadTopic>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:DateReceived>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         2013-06-03T15:56:25.000Z
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:DateReceived>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:DisplayTo>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         Tester
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:DisplayTo>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:Importance>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         1
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:Importance>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:Read>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         0
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:Read>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:MessageClass>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         IPM.Note
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:MessageClass>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:Reply-To>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         sender at domain.com
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:Reply-To>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:InternetCPID>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         65001
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:InternetCPID>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <AirSyncBase:NativeBodyType>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         1
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         
</AirSyncBase:NativeBodyType>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <AirSyncBase:Body>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         <AirSyncBase:Type>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          1
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         </AirSyncBase:Type>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          
<AirSyncBase:EstimatedDataSize>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          208
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          
</AirSyncBase:EstimatedDataSize>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         <AirSyncBase:Data>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          Let's hope it works
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         </AirSyncBase:Data>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </AirSyncBase:Body>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <AirSyncBase:Attachments>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         <AirSyncBase:Attachment>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          <AirSyncBase:DisplayName>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O            
WP01_Enterprise_Readiness_of_Consumer_Mobile_Platforms_120316US.pdf
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          </AirSyncBase:DisplayName>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           
<AirSyncBase:FileReference>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           INBOX:2630:2
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           
</AirSyncBase:FileReference>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          <AirSyncBase:Method>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           1
2013-06-03T17:56:33+02:00 DEBUG: [89493] O          </AirSyncBase:Method>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           
<AirSyncBase:EstimatedDataSize>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           992318
2013-06-03T17:56:33+02:00 DEBUG: [89493] O           
</AirSyncBase:EstimatedDataSize>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         </AirSyncBase:Attachment>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </AirSyncBase:Attachments>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:Flag/>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        <POOMMAIL:ContentClass>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O         urn:content-classes:message
2013-06-03T17:56:33+02:00 DEBUG: [89493] O        </POOMMAIL:ContentClass>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O       </Data>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O      </Add>
2013-06-03T17:56:33+02:00 DEBUG: [89493] O     </Commands>







More information about the bugs mailing list