[Tickets #12473] Re: Allow undelete message option

noreply at bugs.horde.org noreply at bugs.horde.org
Thu Jul 18 15:49:34 UTC 2013


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Ticket URL: http://bugs.horde.org/ticket/12473
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  Ticket             | 12473
  Updated By         | aria at bsc.gwu.edu
  Summary            | Allow undelete message option
  Queue              | IMP
  Version            | Git master
  Type               | Enhancement
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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aria at bsc.gwu.edu (2013-07-18 15:49) wrote:

> Undelete is intentionally left out of smartmobile.  And I don't see  
> any reason otherwise.
>
> First - you make the common mistake of saying "this feature exists  
> in a different view of IMP; it should/must appear here."   ...   
> (rest deleted)

Thanks for your reply.  First, let me say that I never said the above  
quote.  I would never assume that if a function exists in one view, it  
should also exists in another.

That said, I completely agree with your description and if  
delete/reply/move are base actions and you do support them but  
undelete is not, then my only comment and reason for asking my initial  
question is this:

If you do allow for delete and provide a button for it, the I see the  
case where a user will accidentally hit the delete button, delete the  
message and have no way to undo what they did.  This may be fine, but  
in my view is undesirable.  I would much rather have NO delete button  
than have the button and not be able to undo an accidental delete.   
Particularly with smaller devices where hitting the wrong button may  
be more common.

I agree that there is limited room for more and more buttons.  That's  
why I suggested hitting the delete button on a deleted message to  
undelete it.  Or, add it to the 'More' list.

As it is now, if a mobile user accidentally deletes a message, then  
they have to remember to login using another interface and undelete  
those messages that they may have accidentally deleted.  Is this ok?   
I will leave it up to you to decide but just wanted to point out the  
issues from a user and a support perspective.  Thanks again.





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