[Tickets #13273] Re: Possible PING / FOLDERCREATE race condition can result in duplicate folders being sent to clients.

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Ticket URL: http://bugs.horde.org/ticket/13273
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  Ticket             | 13273
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | Possible PING / FOLDERCREATE race condition can result
                     | in duplicate folders being sent to clients.
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Resolved
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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Michael Rubinsky <mrubinsk at horde.org> (2014-08-20 16:57) wrote:

>>
>> If you are unhappy with the support/response time that you receive
>> for free then it's time to pay for support.
>>
> ..just to conclude: the free services are *pretty* *good* , but for  
> this ticket I was really disappointed since I wrote the informations  
> I had.
> I asked several times for help, also just a hint for debugging or  
> trying to debug. nobody gave me an answer till yesterday.
> For me it was like beeing the ignorant guy towards my clients; this  
> leaves me exasperated.

The reason this was not fixed earlier is because the logs you provided  
me did not show the full picture - not until your most recent log.

Look. I don't want to turn this into an argument, but i can't let this  
go unanswered. You have to realize that this "free" support is done on  
our free time. If we don't respond, it's because we have more  
important things to do, or have already answered your question to the  
best of our abilities given the information that has been provided. I  
am not being ignorant towards a client - you are not my client. I  
have, however, given you hours of my time in trying to troubleshoot  
your issue(s). As stated on multiple occasions, if you want quicker,  
more "client-like" support - pay for it and become a client.