[Tickets #13711] Re: ActiveSync via Outlook 2013: Empty Mails

[noreply at bugs.horde.org]

BITTE NICHT AUF DIESE NACHRICHT ANTWORTEN. NACHRICHTEN AN DIESE  
E-MAIL-ADRESSE WERDEN NICHT GELESEN.

Ticket-URL: https://bugs.horde.org/ticket/13711
------------------------------------------------------------------------------
  Ticket           | 13711
  Aktualisiert Von | patrick at spamreducer.eu
  Zusammenfassung  | ActiveSync via Outlook 2013: Empty Mails
  Warteschlange    | Synchronization
  Version          | FRAMEWORK_5_2
  Typ              | Bug
  Status           | Feedback
  Priorität        | 2. Medium
  Milestone        |
  Patch            |
  Zuständige       | Michael Rubinsky
------------------------------------------------------------------------------


patrick at spamreducer.eu (2014-12-02 18:24) hat geschrieben:

> Michael, the developer in charge of this ticket, isn't available til  
> the end of the week, as far as I know. In the meantime I did a bit  
> of debugging myself. Please follow the procedure, as I did, and  
> let's find out what kind of messages (or contact or calendar data)  
> is breaking the sync process.
>
> - Delete the account in your Outlook
> - Delete the corresponding ActiveSync device in Horde
> - Enable per device logging in Horde
> - Restart Outlook (as I found out, it has to be restarted. If not,  
> then it's not getting a new Sync ID from Horde)
> - Set up a new ActiveSync account in Outlook
> - Take a look at your email folders in Outlook. Some messages will  
> most likely get synced, but at some point it stops. Check the  
> content of the first message, that is not getting synced. You might  
> see these messages in the log file. In my test case it was the sent  
> folder that was responsible for at least this one specific problem  
> on the client side. Outlook didn't finish the sync process, and  
> started again and again syncing the sent folder to that specific  
> point (in my case 2014-11-07, 13:10), duplicating every message at  
> every sync on the client side.
>
> - The message that interfered with the sync was a vcalendar  
> invitation of my client (date 2014-11-07, 13:18), generated by  
> Outlook, sent over ActiveSync.
>
> - We saved that message, deleted it from the sent and trash folder.  
> Thereafter we had a complete sync.
>
> - I sent the content of said message to Mike.
>

And then you have no "emptyness" error anymore??