[Tickets #14955] ActiveSync synch stops with 500 error in log file

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Ticket URL: https://bugs.horde.org/ticket/14955
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  Ticket             | 14955
  Created By         | horde at agotnes.com
  Summary            | ActiveSync synch stops with 500 error in log file
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Unconfirmed
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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horde at agotnes.com (2019-10-16 10:17) wrote:

See below for error message in log file, I have a copy of the  
offending email I'm happy to share privately as I suspect that'll help  
:)

Symptom; ActiveSync on device pauses for a bit, once the error is  
realised by device it clears the list of emails and starts  
synchronising again. It doesn't quite get to the offending email, and  
nothing after the offending email appears on the device so the error  
effectively stops email synch from working at all from a usability  
perspective.

--

Returning HTTP 500 while handling Sync command. Error is: Unable to  
create object for type X-ICLOUD-PERUSER [pid 17664 on line 160 of  
"/var/www/htdocs/horde/rpc.php"]
Oct 16 21:03:14 srv HORDE[17664]: Error in communicating with  
ActiveSync server: Unable to create object for type X-ICLOUD-PERUSER  
[pid 17664 on line 165 of "/usr/share/php/Horde/Rpc/ActiveSync.php"]
Oct 16 21:03:14 srv HORDE[17664]: #0  
/usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(316):  
Horde_Icalendar->parsevCalendar('BEGIN:VCALENDAR...', 'VCALENDAR',  
'us-ascii')
#1 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(396):  
Horde_ActiveSync_Imap_EasMessageBuilder->_meetingRequest()
#2 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(160):  
Horde_ActiveSync_Imap_EasMessageBuilder->_specialTypes()
#3 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(110):  
Horde_ActiveSync_Imap_EasMessageBuilder->_populateObject()
#4 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(812):  
Horde_ActiveSync_Imap_EasMessageBuilder->getMessageObject(Array)
#5 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(411):  
Horde_ActiveSync_Imap_Adapter->_buildMailMessage(Object(Horde_Imap_Client_Mailbox), Object(Horde_Imap_Client_Data_Fetch),  
Array)
#6 /usr/share/php/Horde/Core/ActiveSync/Driver.php(1452):  
Horde_ActiveSync_Imap_Adapter->getMessages('INBOX', Array, Array)
#7 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(489):  
Horde_Core_ActiveSync_Driver->getMessage('INBOX', 85709, Array)
#8 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(68):  
Horde_ActiveSync_Connector_Exporter_Sync->_sendNextChange()
#9 /usr/share/php/Horde/ActiveSync/Request/Sync.php(467):  
Horde_ActiveSync_Connector_Exporter_Sync->sendNextChange()
#10 /usr/share/php/Horde/ActiveSync/Request/Base.php(256):  
Horde_ActiveSync_Request_Sync->_handle()
#11 /usr/share/php/Horde/ActiveSync.php(839):  
Horde_ActiveSync_Request_Base->handle()
#12 /usr/share/php/Horde/Rpc/ActiveSync.php(143):  
Horde_ActiveSync->handleRequest('Sync', 'N86OFFUJEL6IL4P...')
#13 /var/www/htdocs/horde/rpc.php(160):  
Horde_Rpc_ActiveSync->getResponse(NULL)
#14 {main} [pid 17664 on line 165 of  
"/usr/share/php/Horde/Rpc/ActiveSync.php"]
Oct 16 21:03:14 srv HORDE[17664]: Buffer contents:  [pid 17664 on line  
165 of "/usr/share/php/Horde/Rpc/ActiveSync.php"]
Oct 16 21:03:15 srv HORDE[19011]: Returning HTTP 500 while handling  
Sync command. Error is: Unable to create object for type  
X-ICLOUD-PERUSER [pid 19011 on line 160 of  
"/var/www/htdocs/horde/rpc.php"]
Oct 16 21:03:15 srv HORDE[19011]: Error in communicating with  
ActiveSync server: Unable to create object for type X-ICLOUD-PERUSER  
[pid 19011 on line 165 of "/usr/share/php/Horde/Rpc/ActiveSync.php"]
Oct 16 21:03:15 srv HORDE[19011]: #0  
/usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(316):  
Horde_Icalendar->parsevCalendar('BEGIN:VCALENDAR...', 'VCALENDAR',  
'us-ascii')
#1 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(396):  
Horde_ActiveSync_Imap_EasMessageBuilder->_meetingRequest()
#2 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(160):  
Horde_ActiveSync_Imap_EasMessageBuilder->_specialTypes()
#3 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(110):  
Horde_ActiveSync_Imap_EasMessageBuilder->_populateObject()
#4 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(812):  
Horde_ActiveSync_Imap_EasMessageBuilder->getMessageObject(Array)
#5 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(411):  
Horde_ActiveSync_Imap_Adapter->_buildMailMessage(Object(Horde_Imap_Client_Mailbox), Object(Horde_Imap_Client_Data_Fetch),  
Array)
#6 /usr/share/php/Horde/Core/ActiveSync/Driver.php(1452):  
Horde_ActiveSync_Imap_Adapter->getMessages('INBOX', Array, Array)
#7 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(489):  
Horde_Core_ActiveSync_Driver->getMessage('INBOX', 85709, Array)
#8 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(68):  
Horde_ActiveSync_Connector_Exporter_Sync->_sendNextChange()
#9 /usr/share/php/Horde/ActiveSync/Request/Sync.php(467):  
Horde_ActiveSync_Connector_Exporter_Sync->sendNextChange()
#10 /usr/share/php/Horde/ActiveSync/Request/Base.php(256):  
Horde_ActiveSync_Request_Sync->_handle()
#11 /usr/share/php/Horde/ActiveSync.php(839):  
Horde_ActiveSync_Request_Base->handle()
#12 /usr/share/php/Horde/Rpc/ActiveSync.php(143):  
Horde_ActiveSync->handleRequest('Sync', 'N86OFFUJEL6IL4P...')
#13 /var/www/htdocs/horde/rpc.php(160):  
Horde_Rpc_ActiveSync->getResponse(NULL)
#14 {main} [pid 19011 on line 165 of  
"/usr/share/php/Horde/Rpc/ActiveSync.php"]