[cvs] [Wiki] changed: SyncMLProblemReport

[Jan Schneider]

jan  Fri, 13 Jun 2008 19:38:37 -0400

Modified page: http://wiki.horde.org/SyncMLProblemReport
New Revision:  1.1
Change log:  Update to current state

@@ -2,15 +2,15 @@

  When syncing doesn't work for you, please report your problems to  
the sync at lists.horde.org mailing list. Obviously a post like "Help, it  
doesn't work! What can I do?" is not helpful. So please adhere to the  
following steps when reporting a problem to the mailing list:

  # Test preparations:
- # Make sure you have a recent (cvs) version of the framework and the  
elevant Horde applications involved. Released versions won't do at the  
moment. Make sure that you have actually installed the current  
framework (using the install-packages script in the framework  
directory).
- # Make sure there's a directory /tmp/sync, writeable by the  
webserver //(chown wwwrun /tmp/sync)//. Clean this directory before  
starting the sync: {{rm /tmp/sync/*}}
- # Turn on logging of php errors to a file: make sure you have a php  
error_log entry in php.ini as described in the SyncHowTo FAQ section.
-# Run a sync: perform the actions you intend to do and that do not work.
+ # Make sure you have a recent (stable or CVS) version of the  
framework and the relevant Horde applications involved. If using CVS  
code, make sure that you have actually installed the current framework  
(using the install-packages script in the framework directory).
+ # Make sure there's a directory /tmp/sync, writeable by the  
webserver ({{chown wwwrun /tmp/sync}}). Clean this directory before  
starting the sync: {{rm /tmp/sync/*}}
+ # Turn on logging of PHP errors to a file: make sure you have an  
{{error_log}} entry in {{php.ini}} as described in the SyncHowTo FAQ  
section.
+# Run a synchronization session; perform the actions you intend to do  
and that do not work.
  # Report the problems to the mailing list. Please include the following:
- # What version of Horde and !SyncML are you using //("I'm using a  
cvs version from three days ago")//
- # Did any php errors occur during your test? //("No php errors  
showed up in the php error log")//
- # And finally: include the contents of /tmp/sync/syncml_log.txt in  
your post. If no such file has been created, report that.
+ # What version of Horde and !SyncML are you using //("I'm using a  
CVS version from three days ago")//
+ # Did any PHP errors occur during your test? //("No PHP errors  
showed up in the PHP error log")//
+ # And finally: include the contents of the {{/tmp/sync/}} log files  
in your post. If no such files have been created, report that.