[cvs] [Wiki] changed: SyncMLProblemReport

[Jan Schneider]

jan  Fri, 13 Jun 2008 19:39:40 -0400

Modified page: http://wiki.horde.org/SyncMLProblemReport
New Revision:  1.2
Change log:  More formatting

@@ -1,11 +1,11 @@
  + How to report a problem with !SyncML

-When syncing doesn't work for you, please report your problems to the  
sync at lists.horde.org mailing list. Obviously a post like "Help, it  
doesn't work! What can I do?" is not helpful. So please adhere to the  
following steps when reporting a problem to the mailing list:
+When syncing doesn't work for you, please report your problems to the  
sync at lists.horde.org mailing list. Obviously a post like //"Help, it  
doesn't work! What can I do?"// is not helpful. So please adhere to  
the following steps when reporting a problem to the mailing list:

  # Test preparations:
   # Make sure you have a recent (stable or CVS) version of the  
framework and the relevant Horde applications involved. If using CVS  
code, make sure that you have actually installed the current framework  
(using the install-packages script in the framework directory).
- # Make sure there's a directory /tmp/sync, writeable by the  
webserver ({{chown wwwrun /tmp/sync}}). Clean this directory before  
starting the sync: {{rm /tmp/sync/*}}
+ # Make sure there's a directory {{/tmp/sync/}}, writeable by the  
webserver ({{chown wwwrun /tmp/sync}}). Clean this directory before  
starting the sync: {{rm /tmp/sync/*}}
   # Turn on logging of PHP errors to a file: make sure you have an  
{{error_log}} entry in {{php.ini}} as described in the SyncHowTo FAQ  
section.
  # Run a synchronization session; perform the actions you intend to  
do and that do not work.
  # Report the problems to the mailing list. Please include the following:
   # What version of Horde and !SyncML are you using //("I'm using a  
CVS version from three days ago")//