[dev] Delete & Purge

Eric Rostetter eric.rostetter@physics.utexas.edu
Sun, 30 Jun 2002 19:41:12 -0500


Quoting Chuck Hagenbuch <chuck@horde.org>:

> Quoting Eric Rostetter <eric.rostetter@physics.utexas.edu>:
> 
> > So, I still think your original idea is best (a preference option to 
> > make delete be delete&purge, with removal of the other options from
> > the menu if it is selected).  This is absolutely the best way to do it
> > discussed so far.  BUT it has one drawback -- my novice users almost 
> > never even venture into the options/preferences area.  They use the
> > defaults, and never explore to see if they can change things.  So putting
> > this in the options would perhaps not accomplish much, unless the

Above should be clear.

> > installer then made it the default. 
     ^^^^^^^^^

I meant by "installer" the the person installing it (admin), not the default
setup shipped by Horde, or RPMS, or anything else...

> > Expert users are more likely to 
> > cruise the options and change things, so this may work...

Again, this would have to be a site specific change, not the default, and
probably shouldn't be recommended...

> Shipping with delete & purge enabled by default is going to cause a _lot_ 
> of people to lose a _lot_ of mail.

Well, maybe.  But I wasn't recommending it anyway...  

> I'm really not so fond of the whole idea - why don't you turn on 
> hide_deleted by default, or use a trash folder, and purge their messages 
> for them?

Well, the problem mentioned to contradict this was that it wouldn't work
with quotas (they wouldn't know why they were still over quota after 
deleting messages) and the like...

Personally I've not had any problems with this.  But I wouldn't object to
a "delete+purge" button either.  However I think the better solution is
training or education for the users.  I realize educating users may not be
easy for everyone (like it is for me).  So maybe adding "delete+purge"
would help those who can't or won't take it upon themselves to educate
their users...

> -chuck

-- 
Eric Rostetter
The Department of Physics
The University of Texas at Austin

"TAD (Technology Attachment Disorder) is an unshakable, impractical devotion
to a brand, platform, product line, or programming language. It's relatively
harmless among the rank and file, but when management is afflicted the damage
can be measured in dollars. It's also contagious -- someone with sufficient
political clout can infect an entire organization."

--"Enterprise Strategies" columnist Tom Yager.