[dev] WHUPS

Tim Gorter email at teletechnics.com
Wed Sep 10 06:18:03 PDT 2003


Hi,

I'm just trying to get used to the workings of WHUPS and as I have not used
a Ticket system like this before, I was wondering if someone could help
with a couple of the terms and expectations under these terms to help me get
kick started.

Basically I am wondering if I am correct on the following presumptions..

Modules
- a job / project

Types
- The type of job it is, i.e. web page development, code writing, design
graphic...
associated..
    states     - assigned, accepted...
    priorities - level 1 - 5
    attributes - ?????

Subject
- sub parts of mudule, ie. module Horde, subject IMP

I looked at the documentation of Bugzilla, on which it is mentioned on the
Horde website that WHUPS it is based, but heck I don't see too many similarities...

cheers,
tim.





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