[dev] ActiveSync with Nokia MfE - Strange Problem in Horde_Auth_Base

[Michael Rubinsky]

Quoting Lukas Gradl <horde at ssn.at>:

> On 2010-05-27 17:39, Michael Rubinsky wrote:
>>>
>>> But they don't reach the phone. After some time I get:
>>>
>>> INFO: [IMEI353659010206569] Exported maxItems of messages: 50 - more
>>> available.
>>>
>>> and
>>>
>>> DEBUG: [IMEI353659010206569] Saving state for synckey
>>> {ca4c73ee-1253-47c5-95ba-89c8d4a26f94}2
>>>
>>> and the last line in log is:
>>>
>>> INFO: User user logged off
>>
>> These are all normal and expected responses. Devices can limit the
>> number of contacts ("messages" in AS speak), that are allowed to be sent
>> in a single session. Horde keeps track of the messages that have yet to
>> be sent and sends them during the subsequent SYNC requests. You can
>> verify that *this* part is at least working by looking at the
>> horde_activesync_state table, in the 'data' field. That should contain
>> the data for the 'missing' contacts.
>
> In the Data-Field are a lot of message-ids - did'nt count them, but  
> there are a lot more than 50 - perhaps all 397.

Correct..it should actually be 397 minus the 50 that were supposed to  
have been sent.

>
>
>> It could be that a php error has made it to the wbxml stream, or that
>> the device doesn't properly support the 'moreavailable' tag or..? I
>> would check the server error log for any errors - and a network trace in
>> this case would probably be helpful.
>
> Hmmm - I've tcpdump on the machine. Would a tcpdump-trace helpful as  
> well? AFAIK wireshark can read tcpdump output as well...

Sure, sounds like it would help.


>
>
>>> On the Phone I get an error-Message (translated from German, so might
>>> differ on english mobiles): Syncing with server not possible. Please
>>> try later.
>>>
>
> OK, did a full reset of the phone, upgraded to latest firmware and  
> switched to english language. The Error Message on the phone is  
> "Unable to synchronize with server. Try again later."
>
> In a MfE FAQ-Document  
> (http://www.appgate.com/index/support/qa/MailForExchange-FAQ.pdf) I  
> found how to get at least some logs from MfE.
>
> In this log I get a "Failed to decode XML document" entry, but so  
> far I did'nt figure out WHY it failed...
>
>
> regards
> Lukas
>
>
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Thanks,
mike

--
The Horde Project (www.horde.org)
mrubinsk at horde.org

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