[dev] Forward message with separate attachments
Michael M Slusarz
slusarz at horde.org
Fri Apr 8 17:26:55 UTC 2011
Quoting Gonçalo Queirós <goncalo.queiros at portugalmail.net>:
> On 04/01/2011 02:11 AM, Chuck Hagenbuch wrote:
>> Quoting Michael M Slusarz <slusarz at horde.org>:
>>
>>> Quoting Gonçalo Queirós <goncalo.queiros at portugalmail.net>:
>>>
>>>> On 03/30/2011 06:07 AM, Michael M Slusarz wrote:
>>>>> Except my user expectation is different. Forward to me means to send
>>>>> the entire message to a new set of users.
>>>>
>>>> I understand your point, but actually what is true is that end users
>>>> are
>>>> used to this behavior, and while in some features you can explain them
>>>> that the changes is for the better, it doesn't make sense to a user
>>>> (that was used to choose what attachments to forward) to save all
>>>> attachments to his pc, to attach them latter to the message.
>>>
>>> Essentially what you just said is that *my* opinion doesn't matter.
>>> You claim that "end users" believe it should be another way. But I'm
>>> an end user. And I feel that the current way is better. Just
>>> because some users complain doesn't mean that the old way is
>>> automatically better. Because I guarantee a good portion of "end
>>> users" find the new behavior better.
>>>
>>>> I believe the behavior you described with the real world example is
>>>> perfect, but i think that in real world sometimes you receive documents
>>>> that you edit only small parts. It would be fun to have to type all the
>>>> work again, just to edit those parts, if you know what i mean.
>>>
>>> As I mentioned, my issue is with calling this behavior "forwarding".
>>> Because it isn't. Calling it forwarding is confusing. It **may**
>>> not be confusing for someone who has used IMP 4 and/or another email
>>> client that does the same thing. But a user may be using IMP for the
>>> first time, so we need to implement this correctly, not because of
>>> what has done in the past.
>>
>> There's no objective truth here, just opinions. I would like to see if
>> there's evidence for end users (and yes, both you and I are end users,
>> but we're not *average* end users) preferring one or the other.
>>
>> -chuck
>
> Michael, i know you don't agree with this feature under forward, but
> since this was a show stopper for our migration (our users were flooding
> the support), i attached a stub of a patch that we included in forward,
> but you can use it anywhere you see fit.
Could you please open a ticket on bugs.horde.org? We can continue
discussion there.
michael
___________________________________
Michael Slusarz [slusarz at horde.org]
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