[horde] Problem with attachments
jbuysse at nd.edu
Wed May 28 11:49:15 PDT 2003
We are having a problem with attachments sent from a specific e-mail
client. We have a department that uses a program called Ariel for
Windows. This program is a document delivery system, that allows the
users to e-mail files as attachments.
When a user tries to open the attachment in IMP, the user gets the error;
The file is damaged and could not be repaired.
Other e-mail clients such as Netscape Messenger, Outlook, and WebMail by
Infinite Technologies have no problems opening these attachments. If a
user forwards the e-mail with the attachment to themselves using one of
these clients, the user can then open the attachment using IMP.
Our configuration is as follows;
If anyone has any ideas, we would appreciate it.
Below is the header(excluding Return-Path:, Received:, Date:, From:,
To:, Subject:, Reply-to:, and Message-ID:) for the e-mail with the
X-Mail-Agent: Ariel for Windows
X-ND-MTA-Date: Wed, 21 May 2003 12:58:46 -0500 (EST)
X-ND-Virus-Scan: engine v4.1.60; dat v4265
Content-Type: text/plain; charset=us-ascii
The document you requested is attached to this e-mail message. Please
save document to your hard drive, then open from there. If any
problems occur contact Interlibrary Loan at 631-6260.
Content-Disposition: attachment; filename=DOCUMENT.PDF
1 0 obj=0D<< =0D/Type /Catalog =0D/Pages 3 0 R =0D>>=0Dendobj=0D2 0 obj=0D=
<< =0D/CreationDate (D:20030521125839) =0D/ModDate (D:20030521125839) =0D=
/Producer (Ariel by RLG) =0D/Creator (UNKNOWN) =0D/Author (UNKNOWN) =0D/=
Title (UNKNOWN) =0D/Subject (UNKNOWN) =0D/Keywords=20(UNKNOWN UNKNOWN)
John C. Buysse
Senior Systems Administrator
University of Notre Dame
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