[horde] Problem with attachments

John Buysse jbuysse at nd.edu
Wed May 28 11:49:15 PDT 2003

We are having a problem with attachments sent from a specific e-mail 
client.  We have a department that uses a program called Ariel for 
Windows.  This program is a document delivery system, that allows the 
users to e-mail files as attachments.

When a user tries to open the attachment in IMP, the user gets the error;
The file is damaged and could not be repaired.

Other e-mail clients such as Netscape Messenger, Outlook, and WebMail by 
Infinite Technologies have no problems opening these attachments.  If a 
user forwards the e-mail with the attachment to themselves using one of 
these clients, the user can then open the attachment using IMP.

Our configuration is as follows;
Solaris 2.8
Apache 1.3.26
PHP 4.2.3
Horde 2.2.1
IMP 3.2
Turba 1.1

If anyone has any ideas, we would appreciate it.



Below is the header(excluding Return-Path:, Received:, Date:, From:, 
To:, Subject:, Reply-to:, and Message-ID:) for the e-mail with the 

MIME-Version: 1.0
X-Ariel-ID: 20030521125839
X-Mail-Agent: Ariel for Windows
Content-Type: multipart/mixed;
X-ND-MTA-Date: Wed, 21 May 2003 12:58:46 -0500 (EST)
X-ND-Virus-Scan: engine v4.1.60; dat v4265

Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: quoted-printable

The document you requested is attached to this e-mail message. Please 
save document to your hard drive, then open from there.   If any 
problems occur contact Interlibrary Loan at 631-6260.

Content-Type: application/pdf
Content-Disposition: attachment; filename=DOCUMENT.PDF
Content-Transfer-Encoding: quoted-printable

1 0 obj=0D<< =0D/Type /Catalog =0D/Pages 3 0 R =0D>>=0Dendobj=0D2 0 obj=0D=
<< =0D/CreationDate (D:20030521125839) =0D/ModDate (D:20030521125839) =0D=
/Producer (Ariel by RLG) =0D/Creator (UNKNOWN) =0D/Author (UNKNOWN) =0D/=
Title (UNKNOWN) =0D/Subject (UNKNOWN) =0D/Keywords=20(UNKNOWN UNKNOWN) 

John C. Buysse
Senior Systems Administrator
University of Notre Dame
(574) 631-4604

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