[horde] Integration of OTRS in HORDE

Ronan SALMON rsalmon at mbpgroup.com
Mon Nov 24 14:05:57 UTC 2008



You need to create queues, types, states... before creating tickets.

See the documentation whups/docs/INSTALL

Ronan Tarak <contacttrm at yahoo.co.in> a écrit :

> Ronan SALMON wrote:
>> Tarak <contacttrm at yahoo.co.in> a écrit :
>>>
>>> And like Otrs, that functionality is not present is eGroupware as 
>>> well as in Horde, can i have kind of inputs from the list to get
>> the
>>> functionality of otrs or any other suggested package in HORDE.
>>>
>>
>> Have you tried whups?
>> http://www.horde.org/whups/
>>
>> Ronan.
> I have insert the module whups, but not able to create queue;
>
> "Queue Name There are no queues which you can create tickets in."
>
>
> /\
> Tarak
>


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