[horde] sync help

Jan Schneider jan at horde.org
Thu Apr 30 08:12:05 UTC 2009

Zitat von Rudy Garbalosa <rgarbalosa at pjpii.org>:

> Quoting Jan Schneider <jan at horde.org>:
>> Zitat von Rudy Garbalosa <rgarbalosa at pjpii.org>:
>>> Hello,
>>> We have been working on being able to sync horde with mobile  
>>> phones and outlook.  It works like a charm in outlook however we  
>>> are having difficulty with our mobile devices.  We are trying to  
>>> sync with the funambol client and we get the following message:
>>> DEBUG:  Backend of class SyncML_Backend_Horde created
>>> DEBUG:  Started at 2009-04-22 20:21:43. Packet logged in  
>>> /tmp/sync/client_220.xml
>>> DEBUG:  New session created: e4c483079fd5120089f98630defd516e
>>> DEBUG:  Checking authentication for user rgarbalosa
>>> DEBUG:  Authenticated: yes; version: 1.2; message ID: 1; source  
>>> URI: fbb-601894621; target URI:  
>>> http://mail.pjpii.org/horde/rpc.php; user: rgarbalosa; charset:  
>>> UTF-8; wbxml: no
>>> DEBUG:  SQL Query by SyncML_Backend_Horde::readSyncAnchors():  
>>> SELECT syncml_clientanchor, syncml_serveranchor FROM  
>>> horde_syncml_anchors WHERE syncml_syncpartner = ? AND syncml_db =  
>>> ? AND syncml_uid = ?, values: fbb-601894621, contacts, rgarbalosa
>>> DEBUG:  No info about previous syncs found for device  
>>> fbb-601894621 and database card
>>> DEBUG:  Creating SyncML_Sync object for database card; sync type 201
>>> DEBUG:  Received <Final> from client.
>>> DEBUG:  Handle <Final> for state Init
>>> DEBUG:  Sending <Final> to client
>>> DEBUG:  Return message completed
>>> DEBUG:  Finished at 2009-04-22 20:21:43. Packet logged in  
>>> /tmp/sync/server_220.xml
>>> The only difference I have noted from the outlook log message is  
>>> the portion that states:
>>> No info about previous syncs found for device ...
>>> All the other lines look the same.  We have tried syncing with my  
>>> funambol at it works well.  Is there something I am missing or can  
>>> check.  We are using the latest release of the horde webmail.
>>> Any help would be appreciated.  Thanks
>> There are a few edge cases that have been fixed since the last  
>> release (at least I tried to, but didn't get any feedback from  
>> affected users). Try the latest release candidate.
>> Jan.
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> Thanks Jan.
> I reverted to version 6.6 of Funambol and everything is working well  
> as of now.  Both the blackberry and Blackjack are syncing fine as of  
> now.

I don't get it. You guys (and I don't mean you personally alone) keep  
complaining about synchronization not working on random  
device/software/version combinations. If we are lucky you create bug  
reports and post log files. But if we provide fixes and patches that  
we can't test ourselves because we don't own a myriad of mobile  
devices, no one is able to properly report back if what we did fixed  
their problems.
The last few issues I tried to fix with Horde 3.3.4-RC1 have each been  
reported like a dozen times. But not a single person up to now even  
bothered to test and report back whether that release fixed it for them.
But I bet, as soon as we release a stable version of 3.3.4, the  
complaints come rushing in that one's personal such-a-bad problem  
still hasn't been fixed. That's really making it hard to keep having  
fun working on that code.


Do you need professional PHP or Horde consulting?

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