[horde] Whups doesn't work under Horde Webmail 1.2.3 or newer

Jan Schneider jan at horde.org
Wed Sep 16 14:43:51 UTC 2009

Zitat von Ruben Squartini <ruben at auger.org.ar>:

> Hi people!
> I downloaded de new 1.2.4 version of Horde Groupware Webmail and  
> tried again to solve this problem to no success.
> After creating Queues, Types, Status and Priorities (in the right  
> order and so), when I try to create a ticket it shows the steps (1,  
> 2, 3) and finally when it tries to save the ticket is fails.

Why? How?

> Horde has (temporary) permission to write on the whole "whups"  
> directory. No Horde log messages, but Apache points the following  
> error:
> [Tue Jul 07 22:57:34 2009] [error] [client] File does  
> not exist: /usr/share/horde3/js/builder.js, referer:  
> http://webmail.auger.org.ar/whups/ticket/create.php
> In the Whups (1.0 and 1.0.1-cvs) code (whups/lib/Imple.php, line 68)  
> there is a reference to "builder.js", but that file doesn't come in  
> either Horde or Whups.

This is just for some js nicety but nothing critical. It should still  
be fixed, did you add a ticket on bugs.horde.org?

> Can I use Whups stable in the standard HGWE?


> What else I need to do in that case?

Tell us what exactly is failing and how.

And btw, setting the priority header in a mailing list message is  
pretty annoying and doesn't get your question answered earlier.


Do you need professional PHP or Horde consulting?

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