[horde] WHUPS: removing/hiding a standard property (Requester, Due Date)

[Ralf Lang]

Hi, I am currently configuring whups 1.0.2 on the latest stable framework 
release as an internal ticketing system for the company I work with. 

In our use case, the "The Requester's Email Address" field is confusing at best 
- it seems to remove the creating horde user's ownership of the ticket, even 
if the provided email address is the horde user's from_addr and his marked 
turba contact.

Thus, I want to hide this field globally or for some queues but I didn't yet 
figure out how to do it. 


I also have a lot of cases where I don't want the requester to set a due date 
for he cannot know it. It would be good to hide this, too or be able to 
provide a ticket type specific default which would make sense.

Does this require a patch and if so, would you like to get this patch 
upstream?

Ralf


-- 
Ralf Lang 
http://pgpkeys.pca.dfn.de/pks/lookup?op=get&search=0x0ACD5DB0727F5FB0