[horde] End-User Questions

[ANANT S ATHAVALE]

----- Message from slusarz at horde.org ---------
     Date: Fri, 14 May 2010 12:24:08 -0600
     From: Michael M Slusarz <slusarz at horde.org>
  Subject: Re: [horde] End-User Questions
       To: horde at lists.horde.org


> Quoting "Sean P. Ingles" <singles at lpmedia.net>:
>
>> 1.)    The sidebar does not seem to refresh automatically, they have to
>> select the refresh button in the browser. This causes the new / read
>> message count to not update and can be confusing.
>
> Sidebar refresh is handled by a preference value.

Go to Options->Edit Options for->Global Options->Display  
Options->Refresh portal view->Every Minute.

An administrator may also lock this preference with a value  
permanently (not allowing user to change it).

-ANANT.



>> 2.)    When receiving an email message with an attachment, the
>> attachment shows up but there is also an "unnamed" attachment that
>> usually contains things like the signature, even if the signature is
>> just some text with links. This can be confusing because the users think
>> this "unnamed" attachment is another real attachment and causes Windows
>> to prompt to select an application to open it, which is also confusing
>> to the end user.
>
> It *is* technically an attachment - actually, better termed a  
> message part.  It has to be displayed with some kind of name, or  
> else there would be no place you could click on it to open it in a  
> new window.
>
> michael
>
> -- 
> ___________________________________
> Michael Slusarz [slusarz at horde.org]
>
>
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----- End message from slusarz at horde.org -----



Regards,

Anant Athavale.