[horde] End-User Questions
Michael M Slusarz
slusarz at horde.org
Fri May 14 18:24:08 UTC 2010
Quoting "Sean P. Ingles" <singles at lpmedia.net>:
> 1.) The sidebar does not seem to refresh automatically, they have to
> select the refresh button in the browser. This causes the new / read
> message count to not update and can be confusing.
Sidebar refresh is handled by a preference value.
> 2.) When receiving an email message with an attachment, the
> attachment shows up but there is also an "unnamed" attachment that
> usually contains things like the signature, even if the signature is
> just some text with links. This can be confusing because the users think
> this "unnamed" attachment is another real attachment and causes Windows
> to prompt to select an application to open it, which is also confusing
> to the end user.
It *is* technically an attachment - actually, better termed a message
part. It has to be displayed with some kind of name, or else there
would be no place you could click on it to open it in a new window.
michael
--
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Michael Slusarz [slusarz at horde.org]
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