[horde] Horde Email Question

[Andy Dorman]

On 03/16/2011 09:28 AM, spalomo at trinityal.com wrote:
>
> Why is it that when I attach a *.pdf or an excel file and send it to
> someone. They do not get the attached file.
>
> I tried sending it to my secondary email account @austin.rr.com and it
> just will not receive the attached file.
>

I have seen this happen for ALL attachments two reasons...

1. The temp dir on the server where the attached file is stored before sending 
has the permissions set such that the web server can not write to it or the MTA 
(mail transport agent like postfix, qmail, exim or sendmail) can not read the 
file.  Our servers use /tmp to store the attachments.  But other installations 
might use a different dir.

2. I expect this is NOT your problem, but just in case...We run horde/imp on a 
load-balanced cluster of servers and keep the session in memcache across all the 
servers.  At one point we experimented with letting http also use whichever 
server was handy for http requests.  This was great for reliability because we 
could take a server down for any reason and if your session was using that 
server, the next query went to a different server and with the session in 
memcache, no one noticed...until they tried to send an email with an attachment. 
  When they would hit "Send", that http request might not go to the server that 
actually had the attachment in it's file system.  Those emails would arrive with 
no attachment.

But if your problem ONLY happens for .pdf or excel attachments, then I have no idea.

-- 
Andy Dorman
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Ironic Design, Inc.
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