[horde] Whups: Empty TicketState and Priority field

Tom Buehlmann tomnet at tbuhl.ch
Fri Oct 28 12:56:15 UTC 2011


Zitat von Tom Buehlmann <tomnet at tbuhl.ch>:

> Hello List
> I just installed Whups for H4 for a test drive.
> Everything went smooth.
>
> But if i want make a new ticket, selecting queue and tickettype,
> i get a form with an empty ticket status and empty priority dropdown.
> I think the status and priority are taken from the admin interface?
> Any idea how i can continue to look into this?
>
> -Tom
>

I can answer this myself. I didn't correctly configure the assignd  
status and priority in the type-tab of the administration. They are  
not automatically set to default values.

Nice work anyway. Thanks!

Sorry for bothering..



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