[horde] Active Sync Just Died.

[Michael J Rubinsky]

Quoting cjdl01 <cjdl01 at brokensolstice.com>:

> Hello.
>
> I've had activesync running for a few months now with now problems.   
> However, today when I logged in, it wanted to do maintenance  
> operations, namely to delete anything older than 365 days.  I don't  
> know if this is significant, but it is the only thing different I've  
> seen...

If this is an email task, then no, it doesn't have anything to do with  
AS. If it's from your calendar, then it's possible it has something to  
do with the issue you are having, though I don't see how at the moment.

> I had noticed that I was getting a reminder for a repeating event  
> that I deleted about 3 weeks ago. It was no longer on the calendar,  
> but Horde kept reminding me anyway.

*Where* was it reminding you? You say "Horde" kept reminding me, so I  
assume this is on the web interface?

> So, I went to my portal, clicked on "Preferences" then on  
> "Activesync" and clicked on "Reset". I have a motorola droid2, and  
> it was displayed. The sync time was within 5 minutes.  Once I  
> clicked "Reset", however, it lost the account altogether.

That's expected. It's what "Reset" does. It removes the device pairing  
so the device is forced to re-pair with the server.

> So I removed the account from the droid, and re-added it.
>
> Under "Preferences" the device is there, and even though it shows  
> that it synced recently, None of my address books or calendar events  
> are syncing to the droid.  Oddly enough, however, any calendar  
> appointments I make on my droid WILL sync to horde -- just not the  
> other way around.
>
> I have my synclog set to debug, but it isn't giving me anything  
> useful.  Only lines like this:
>
> 2012-01-03T22:13:38-05:00 INFO: Horde_ActiveSync_Driver_Horde::logon  
> attempt for: bob
> 2012-01-03T22:13:39-05:00 INFO: Horde_ActiveSync_Driver_Horde::logon  
> attempt for: bob
> 2012-01-03T22:13:39-05:00 DEBUG: [] OPTIONS request received for user bob
> 2012-01-03T22:13:39-05:00 DEBUG: [] OPTIONS request received for user bob
> 2012-01-03T22:13:39-05:00 INFO: Horde_ActiveSync_Driver_Horde::logon  
> attempt for: bob
> 2012-01-03T22:13:39-05:00 DEBUG: [] OPTIONS request received for user bob

It sounds as if there might be some other fatal error or exception  
being thrown somewhere outside of the AS library. Check your main  
Horde log and/or the webserver error log. Additionally, it might be  
helpful to look at a tshark dump of the communication. See  
http://wiki.horde.org/ActiveSync for more information.


> All my horde components are current.  Other than the minor imp  
> update on 12/23/2011, I haven't made any changes to the system in  
> over a month.

So you are not, then, using the most recent Horde_ActiveSync package?  
That was released a few days ago.

> I have tried adding/removing/re-adding the droid account on my horde  
> several times. I have powered the droid on and off, and tested it  
> repeatedly. The only syncing is from the droid to horde, and not the  
> other way around.
>
> I appreciate any help.

Try making sure you are truely up to date with ALL packages then try  
again. If no joy, then try the above recommendations.

-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org

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