[horde] whups: ticket creation step 3, empty drop-down menus: SOLVED

[Norbert Schulze]

Zitat von Norbert Schulze <nschulze at jobelmannschule.de>:

> Zitat von Samuel Wolf <samuel_wolf at web.de>:
>
>> Hello,
>>
>> -----Ursprüngliche Nachricht-----
>> Von: "Norbert Schulze" <nschulze at jobelmannschule.de>
>> Gesendet: 23.02.2012 08:31:32
>> An: horde at lists.horde.org
>> Betreff: [horde] whups: ticket creation step 3, empty drop-down menus
>>
>>> Hello,
>>>
>>> I have a fresh horde Installation (4.0.13).
>>> IMP, turba and kronolith are working.
>>>
>>> But I cannot create a ticket in whups. In step 3 there are 2 drop-down
>>> menus for ticket-status and priority, which are empty. These are
>>> mandatory fields, so I cannot finish the ticket creation.
>>> No warnings or errors in the log file, database is working. Conf.php
>>> has default values.
>>
>> did you check the permissions?
>>
>> Samuel
>>
> Do you mean file-permissions? They are ok. I can change the  
> configuration with the with the administration tool.
>
Now I know, what permissions you mean. I discovered, that I had to do  
some extra work on queue creation. I assumed, that each queue starts  
with default values for states and priorities, now I know that I have  
to assign them to each queue individually.
Thanks for encouraging me to think twice.

Norbert
-- 
Norbert Schulze
EDV-Administrator
JOBELMANN-SCHULE Stade
Glückstädter Straße 15
21682 Stade