[horde] tickets whups-mail-filter syntax/issue

Jan Schneider jan at horde.org
Fri Jun 8 11:40:14 UTC 2012


Zitat von Klaus Boehme <kadybee at iig.com.au>:

> I can't seem to get the whups-mail-filter connecting to an external  
> server to collect/check mail.
>
> Installed Horde 4.0.15, Tickets (whups) 2.0.2 and IMP 5.0.21 - which  
> are all working as expected (on Ubuntu 11.10 Server).
>
> I am assuming that by running the /usr/bin/whups-mail-filter with  
> the correct syntax from the command line, it should check an  
> external mailbox and pass those messages to the tickets queue.
>
> I have access to the external mail server and can see by the  
> connection logs that the command is not actually connecting, yet I  
> can't find any error logs on the horde server for the mail filter to  
> determine what is going wrong.
>
> The command line I am running is:
>
> /usr/bin/whups-mail-filter --queue-name=helpdesk --mail-host  
> mail.***.com --mail-user username --mail-pass userpass
>
> I have tried a number of syntax variations (using =variable and  
> 'variable' and "variable" etc).
>
> The command just returns to the prompt with no errors. I have tried  
> a number of mail servers with no sign of a connection attempt from  
> the whups-mail-filter.
>
> I'm likely missing something obvious!  Any help/advice is appreciated.

I don't see any obvious wrong, at least nothing that wouldn't report an error.

I further improved the error reporting though, and will push the  
changes to the Git repository as soon as I get access again.

-- 
Jan Schneider
The Horde Project
http://www.horde.org/




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