[horde] tickets whups-mail-filter syntax/issue

[Klaus Boehme]

I can't seem to get the whups-mail-filter connecting to an external 
server to collect/check mail.

Installed Horde 4.0.15, Tickets (whups) 2.0.2 and IMP 5.0.21 - which are 
all working as expected (on Ubuntu 11.10 Server).

I am assuming that by running the /usr/bin/whups-mail-filter with the 
correct syntax from the command line, it should check an external 
mailbox and pass those messages to the tickets queue.

I have access to the external mail server and can see by the connection 
logs that the command is not actually connecting, yet I can't find any 
error logs on the horde server for the mail filter to determine what is 
going wrong.

The command line I am running is:

/usr/bin/whups-mail-filter --queue-name=helpdesk --mail-host 
mail.***.com --mail-user username --mail-pass userpass

I have tried a number of syntax variations (using =variable and 
'variable' and "variable" etc).

The command just returns to the prompt with no errors. I have tried a 
number of mail servers with no sign of a connection attempt from the 
whups-mail-filter.

I'm likely missing something obvious!  Any help/advice is appreciated.


Klaus