[horde] Fwd: [Tickets #10654] Re: Can't autosubmit to a ticket from Horde

Simon Wilson simon at simonandkate.net
Wed Jun 20 08:49:48 UTC 2012


Begin forwarded message:

> From: bugs at horde.org
> Date: 13 June 2012 2:54:10 PM AEST
> To: simon at simonandkate.net
> Subject: [Tickets #10654] Re: Can't autosubmit to a ticket from Horde
> 
> DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.
> 
> Ticket URL: http://bugs.horde.org/ticket/10654
> ------------------------------------------------------------------------------
> Ticket             | 10654
> Updated By         | simon at simonandkate.net
> Summary            | Can't autosubmit to a ticket from Horde
> Queue              | Whups
> Version            | 2.0-RC1
> Type               | Bug
> State              | No Feedback
> Priority           | 1. Low
> Milestone          |
> Patch              |
> Owners             |
> ------------------------------------------------------------------------------
> 
> 
> simon at simonandkate.net (2012-06-13 04:54) wrote:
> 
> Are these tickets in "No Feedback" state watched at all?
> 
> I have disabled adding of attachments to auto-submitted tickets, and so the submission of tickets now appears to work fine (although it does not advise "Your ticket number is...").
> 
> The fatal error for web page redirect is not occurring any more.
> 
> So - summary:
> 
> 1. It is running with the section of lib/Form/TicketCreateStepThree.php commented out as noted in Comment 19 below
> 2. It is successfully creating auto-submitted tickets, but does not notify the user of the ticket number
> 3. Adding attachments to autosubmitted tickets breaks it
> 4. I am sure that my commenting the groups section out will have broken something else, I just haven't found what yet.
> 
> Any help available?
> 
> 

I have been slowly digging into this issue and posting to the bug report, but I am not sure if these ones are being watched? No one seems to be listening... :(

Can anyone assist pls.

Thanks
Simon


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