[horde] Fwd: [Tickets #10654] Re: Can't autosubmit to a ticket from Horde

Jan Schneider jan at horde.org
Wed Jun 20 09:15:54 UTC 2012


Zitat von Simon Wilson <simon at simonandkate.net>:

> Begin forwarded message:
>
>> From: bugs at horde.org
>> Date: 13 June 2012 2:54:10 PM AEST
>> To: simon at simonandkate.net
>> Subject: [Tickets #10654] Re: Can't autosubmit to a ticket from Horde
>>
>> DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.
>>
>> Ticket URL: http://bugs.horde.org/ticket/10654
>> ------------------------------------------------------------------------------
>> Ticket             | 10654
>> Updated By         | simon at simonandkate.net
>> Summary            | Can't autosubmit to a ticket from Horde
>> Queue              | Whups
>> Version            | 2.0-RC1
>> Type               | Bug
>> State              | No Feedback
>> Priority           | 1. Low
>> Milestone          |
>> Patch              |
>> Owners             |
>> ------------------------------------------------------------------------------
>>
>>
>> simon at simonandkate.net (2012-06-13 04:54) wrote:
>>
>> Are these tickets in "No Feedback" state watched at all?
>>
>> I have disabled adding of attachments to auto-submitted tickets,  
>> and so the submission of tickets now appears to work fine (although  
>> it does not advise "Your ticket number is...").
>>
>> The fatal error for web page redirect is not occurring any more.
>>
>> So - summary:
>>
>> 1. It is running with the section of  
>> lib/Form/TicketCreateStepThree.php commented out as noted in  
>> Comment 19 below
>> 2. It is successfully creating auto-submitted tickets, but does not  
>> notify the user of the ticket number
>> 3. Adding attachments to autosubmitted tickets breaks it
>> 4. I am sure that my commenting the groups section out will have  
>> broken something else, I just haven't found what yet.
>>
>> Any help available?
>>
>>
>
> I have been slowly digging into this issue and posting to the bug  
> report, but I am not sure if these ones are being watched? No one  
> seems to be listening... :(

It *is* being watched, but it doesn't help finding the problem so far.

-- 
Jan Schneider
The Horde Project
http://www.horde.org/




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