[horde] AS email not current

[Simon Wilson]

----- Message from Simon Brereton <simon.buongiorno at gmail.com> ---------
    Date: Sat, 2 Mar 2013 09:38:56 +0100
    From: Simon Brereton <simon.buongiorno at gmail.com>
Subject: Re: [horde] AS email not current
      To: simon at simonandkate.net
      Cc: "horde at lists.horde.org" <horde at lists.horde.org>


> On 2 Mar 2013 01:28, "Simon Wilson" <simon at simonandkate.net> wrote:
>>
>>
>> In anticipation of the changes coming with improved calendar integration
> as discussed elsewhere on list and in bug 12056, I have kicked up AS email
> syncing on my devices, as I assume it will need to be active (?).
>>
>> Now to my issue. AS synced email is chronically out of date.
>>
>> Here are two screenshots from my iPhone:
>>
>> First one is my inbox according to H5 AS
>>
>> http://www.simonandkate.net/img/as1.png
>>
>> Second one is my inbox according to IMAP:
>>
>> http://www.simonandkate.net/img/as2.png
>>
>> The differences are many. And they are not 'just done, wait for a sync',
> these are emails that I filed or deleted last night in Imp, 12 hours ago.
> Refreshing iPhone's mail view does not change it.
>>
>> I know AS only does a full sync in certain circumstances, but this really
> makes it difficult to rely on. I do not have the same sync issues with 2
> other Exchange AS accounts on the iOS devices.
>>
>> Help?
>>
> Sync works pretty instantaneously for me.  And were my horde instance not
> screwed up outrageously beyond belief because of an update, I could show
> you that.
>
> Simon


New emails seem to sync ok (with exception of appt as noted in my  
other email).

But if I delete emails in Imp, the deleted messages are not sync'ed,  
and those emails continue to show in the iOS devices - 3 days later  
they are still there. Deleting them on the iOS device then fails.  
Turning mail on/off in the devices ActiveSync config pulls down a  
fresh up to date copy that is correct. Pushing a Reset from Horde's  
Activesync configuration page to the device resets the folder to  
correct status also. But left to itself, it just seems to get more and  
more out of date, hanging on to old emails that aren't in the mailbox  
any more.

Note also that deleting an email on my work Exchange server (e.g. in  
Outlook), you can see the device sync the email deletion almost  
immediately.

Simon

--
Simon Wilson
M: 0400 12 11 16
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