[horde] service.activesync has stopped

Michael J Rubinsky mrubinsk at horde.org
Wed Apr 10 21:27:13 UTC 2013


Quoting Samuel Wolf <samuel at sheepflock.de>:

> Hi,
>
> after upgrade to Horde_ActiveSync 2.3.3 my wifes motorola with android 2.3.6
> show often service.activesync has stopped.
>
> Reset activesync in horde and restart the smartphone do not help.
> Do not know it is something wrong with the smartphone  
> (hardware/software) or the new horde activesync version is the  
> problem.
>
> 2013-04-10T21:44:51+02:00 DEBUG: [20199] Found 0 message changes in INBOX.
> 2013-04-10T19:44:51+00:00 INFO: [20163]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for petra
> 2013-04-10T19:44:51+00:00 INFO: [20212]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for petra
> 2013-04-10T19:44:51+00:00 INFO: [20654]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for petra
> 2013-04-10T19:44:51+00:00 DEBUG: [20163] SENDMAIL request received  
> for user petra
> 2013-04-10T19:44:51+00:00 DEBUG: [20163] loadDeviceInfo: petra
> 2013-04-10T19:44:51+00:00 INFO: Request being handled for device:  
> 333xxxxxxxxxxxxxxxxxxx Supporting protocol version: 12.1
> 2013-04-10T19:44:51+00:00 INFO: [333xxxxxxxxxxxxxxxxxxx] Handling  
> SENDMAIL command.
> 2013-04-10T19:44:51+00:00 DEBUG: [20212] SENDMAIL request received  
> for user petra
> 2013-04-10T19:44:51+00:00 DEBUG: [20212] loadDeviceInfo: petra
> 2013-04-10T19:44:51+00:00 INFO: Request being handled for device:  
> 333xxxxxxxxxxxxxxxxxxx Supporting protocol version: 12.1
> 2013-04-10T19:44:51+00:00 INFO: [333xxxxxxxxxxxxxxxxxxx] Handling  
> SENDMAIL command.
> 2013-04-10T19:44:52+00:00 DEBUG: [20654] SENDMAIL request received  
> for user petra
> 2013-04-10T19:44:52+00:00 DEBUG: [20654] loadDeviceInfo: petra
> 2013-04-10T19:44:52+00:00 INFO: Request being handled for device:  
> 333xxxxxxxxxxxxxxxxxxx Supporting protocol version: 12.1
> 2013-04-10T19:44:52+00:00 INFO: [333xxxxxxxxxxxxxxxxxxx] Handling  
> SENDMAIL command.
> 2013-04-10T19:44:52+00:00 DEBUG: [20212] Preparing to copy to 'Sent'
> 2013-04-10T19:44:52+00:00 DEBUG: [20163] Preparing to copy to 'Sent'
> 2013-04-10T19:44:52+00:00 DEBUG: [20654] Preparing to copy to 'Sent'
> 2013-04-10T19:44:52+00:00 INFO: [20212] User petra logged off
> 2013-04-10T19:44:52+00:00 INFO: [20654] User petra logged off
> 2013-04-10T19:44:52+00:00 INFO: [20163] User petra logged off

The only thing odd I see here is 4 different requests running at the  
same time. Any errors in the horde (not the activesync) log? It looks  
like it's related to sending mail, which wasn't changed between the  
two latest versions that I can remember.

I have two OG droids at home for testing, one has a  2.3.x ROM on it  
IIRC, so I'll run it through some tests when I get back, though I  
kinda remember it only supporting up to EAS 2.5 and your log clearly  
shows it's running 12.1...not sure what to make of that.

-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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