[horde] service.activesync has stopped

Samuel Wolf samuel at sheepflock.de
Thu Apr 11 18:42:12 UTC 2013


Zitat von Michael J Rubinsky <mrubinsk at horde.org>:

> Quoting Samuel Wolf <samuel at sheepflock.de>:
>
>> Hi,
>>
>> after upgrade to Horde_ActiveSync 2.3.3 my wifes motorola with android 2.3.6
>> show often service.activesync has stopped.
>>
>> Reset activesync in horde and restart the smartphone do not help.
>> Do not know it is something wrong with the smartphone  
>> (hardware/software) or the new horde activesync version is the  
>> problem.
>>
>> 2013-04-10T21:44:51+02:00 DEBUG: [20199] Found 0 message changes in INBOX.
>> 2013-04-10T19:44:51+00:00 INFO: [20163]  
>> Horde_Core_ActiveSync_Driver::authenticate() attempt for petra
>> 2013-04-10T19:44:51+00:00 INFO: [20212]  
>> Horde_Core_ActiveSync_Driver::authenticate() attempt for petra
>> 2013-04-10T19:44:51+00:00 INFO: [20654]  
>> Horde_Core_ActiveSync_Driver::authenticate() attempt for petra
>> 2013-04-10T19:44:51+00:00 DEBUG: [20163] SENDMAIL request received  
>> for user petra
>> 2013-04-10T19:44:51+00:00 DEBUG: [20163] loadDeviceInfo: petra
>> 2013-04-10T19:44:51+00:00 INFO: Request being handled for device:  
>> 333xxxxxxxxxxxxxxxxxxx Supporting protocol version: 12.1
>> 2013-04-10T19:44:51+00:00 INFO: [333xxxxxxxxxxxxxxxxxxx] Handling  
>> SENDMAIL command.
>> 2013-04-10T19:44:51+00:00 DEBUG: [20212] SENDMAIL request received  
>> for user petra
>> 2013-04-10T19:44:51+00:00 DEBUG: [20212] loadDeviceInfo: petra
>> 2013-04-10T19:44:51+00:00 INFO: Request being handled for device:  
>> 333xxxxxxxxxxxxxxxxxxx Supporting protocol version: 12.1
>> 2013-04-10T19:44:51+00:00 INFO: [333xxxxxxxxxxxxxxxxxxx] Handling  
>> SENDMAIL command.
>> 2013-04-10T19:44:52+00:00 DEBUG: [20654] SENDMAIL request received  
>> for user petra
>> 2013-04-10T19:44:52+00:00 DEBUG: [20654] loadDeviceInfo: petra
>> 2013-04-10T19:44:52+00:00 INFO: Request being handled for device:  
>> 333xxxxxxxxxxxxxxxxxxx Supporting protocol version: 12.1
>> 2013-04-10T19:44:52+00:00 INFO: [333xxxxxxxxxxxxxxxxxxx] Handling  
>> SENDMAIL command.
>> 2013-04-10T19:44:52+00:00 DEBUG: [20212] Preparing to copy to 'Sent'
>> 2013-04-10T19:44:52+00:00 DEBUG: [20163] Preparing to copy to 'Sent'
>> 2013-04-10T19:44:52+00:00 DEBUG: [20654] Preparing to copy to 'Sent'
>> 2013-04-10T19:44:52+00:00 INFO: [20212] User petra logged off
>> 2013-04-10T19:44:52+00:00 INFO: [20654] User petra logged off
>> 2013-04-10T19:44:52+00:00 INFO: [20163] User petra logged off
>
> The only thing odd I see here is 4 different requests running at the  
> same time. Any errors in the horde (not the activesync) log? It looks

Do not see errors in horde log.

> like it's related to sending mail, which wasn't changed between the  
> two latest versions that I can remember.

The error often comes after sending a email (with a attachment of ~ 1,3 MB).
Point the device into the send folder show the error immediately.
Look like the device is unable to load the sent folder (is empty after reset).


>
> I have two OG droids at home for testing, one has a  2.3.x ROM on it  
> IIRC, so I'll run it through some tests when I get back, though I  
> kinda remember it only supporting up to EAS 2.5 and your log clearly  
> shows it's running 12.1...not sure what to make of that.
>
> -- 
> mike
>
> The Horde Project (www.horde.org)
> mrubinsk at horde.org




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