[horde] 500 error with activesync

Sat Jun 15 20:06:11 UTC 2013

----- Nachricht von Michael J Rubinsky <mrubinsk at horde.org> ---------
      Datum: Sat, 15 Jun 2013 11:33:23 -0400
        Von: Michael J Rubinsky <mrubinsk at horde.org>
Antwort an: mrubinsk at horde.org
    Betreff: Re: [horde] 500 error with activesync
         An: horde at lists.horde.org

> Quoting Andreas Mauser <andreas at mauser.info>:
>
>> Hi,
>>
>> I found some problems in my syslog, and hoped we had this problem already?
>> Could not find it in the mailing list.
>>
>> 2013-06-15T17:00:05.372769+02:00 webster HORDE: [horde] Buffer contents:
>>  [pid 3624 on line 160 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]Jun
>> 15 17:00:05 webster HORDE: [horde] Buffer contents:  [pid 3624 on line 160
>> of
>> "/usr/share/pear/Horde/Rpc/ActiveSync.php"]2013-06-15T17:00:05.393054+02:00
>> webster HORDE: [horde] Returning HTTP 500 while handling Sync command. [pid
>> 3580 on line 156 of "/var/www/html/mauser.info/mailoffice/rpc.php"]Jun 15
>> 17:00:05 webster HORDE: [horde] Returning HTTP 500 while handling Sync
>> command. [pid 3580 on line 156 of
>> "/var/www/html/mauser.info/mailoffice/rpc.php"]2013-06-15T17:00:05.393382+02:00
>> webster HORDE: [horde] Error in communicating with ActiveSync server:
>> Horde_Log_Handler_Stream: Unable to write to stream [pid 3580 on line 160
>> of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]Jun 15 17:00:05 webster
>> HORDE: [horde] Error in communicating with ActiveSync server:
>> Horde_Log_Handler_Stream: Unable to write to stream [pid 3580 on line 160
>> of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
>>
>> The website https://www.testexchangeconnectivity.com returns:
>>
>> Fehler beim Testen des Befehls „FolderSync“. Weitere Details Die
>> Antwort „HTTP 403 Verboten“ wurde empfangen. Die Antwort scheint von
>> Unknown zu stammen. Antworttext: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML
>> 2.0//EN"> <html><head> <title>403 Forbidden</title> </head><body>
>> <h1>Forbidden</h1> <p>You don't have permission to access
>> /mailoffice/rpc.php on this server.</p> </body></html> 
>>
>> But the file is accessible and has rights:
>>
>> -rwxrwxrwx. 1 apache apache 5,7K  5. Jun 05:43
>> /var/www/html/mauser.info/mailoffice/rpc.php
>>
>> And I can login to Horde and use it properly.
>>
>> I believe it happened after an upgrade of the system or pear, I cant tell
>> right now.
>>
>> Any idea about that?
>
> Nope. In order to have received the 500, you *must* have had access  
> to rpc.php. No idea what is going on with the connectivity tester.  
> The 500, itself, just means there was some general error in  
> processing the request (depending on the version of EAS a 500 is  
> returned or a certain wbxml status code). The actual synclog should  
> have more information as to what actually happened. Receiving this  
> occasionally is not an issue. If you receive these constantly and/or  
> sync is not working then something is obviously wrong.

And this I found in the ActiveSyncLog

2013-06-15T22:04:00+02:00 INFO: [5859] Loading state for synckey  
{51bcc55c-d530-459d-a9a1-16e30a001802}4
2013-06-15T22:04:00+02:00 INFO: [5859] Found 7 changes remaining from  
previous SYNC.
2013-06-15T22:04:00+02:00 NOTICE: [5859] Skipping @Calendar@ because  
it is not PINGable.
2013-06-15T22:04:00+02:00 INFO: [5859] Sleeping for 5 seconds.
2013-06-15T22:04:05+02:00 INFO: [5859] SyncCache collections refreshed.

Does that help?

Thank you,
Andreas

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