[horde] 500 error with activesync

Sat Jun 15 20:55:28 UTC 2013

Quoting Andreas Mauser <andreas at mauser.info>:

> ----- Nachricht von Michael J Rubinsky <mrubinsk at horde.org> ---------
>      Datum: Sat, 15 Jun 2013 11:33:23 -0400
>        Von: Michael J Rubinsky <mrubinsk at horde.org>
> Antwort an: mrubinsk at horde.org
>    Betreff: Re: [horde] 500 error with activesync
>         An: horde at lists.horde.org
>
>
>> Quoting Andreas Mauser <andreas at mauser.info>:
>>
>>> Hi,
>>>
>>> I found some problems in my syslog, and hoped we had this problem already?
>>> Could not find it in the mailing list.
>>>
>>> 2013-06-15T17:00:05.372769+02:00 webster HORDE: [horde] Buffer contents:
>>>  [pid 3624 on line 160 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]Jun
>>> 15 17:00:05 webster HORDE: [horde] Buffer contents:  [pid 3624 on line 160
>>> of
>>> "/usr/share/pear/Horde/Rpc/ActiveSync.php"]2013-06-15T17:00:05.393054+02:00
>>> webster HORDE: [horde] Returning HTTP 500 while handling Sync command. [pid
>>> 3580 on line 156 of "/var/www/html/mauser.info/mailoffice/rpc.php"]Jun 15
>>> 17:00:05 webster HORDE: [horde] Returning HTTP 500 while handling Sync
>>> command. [pid 3580 on line 156 of
>>> "/var/www/html/mauser.info/mailoffice/rpc.php"]2013-06-15T17:00:05.393382+02:00
>>> webster HORDE: [horde] Error in communicating with ActiveSync server:
>>> Horde_Log_Handler_Stream: Unable to write to stream [pid 3580 on line 160
>>> of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]Jun 15 17:00:05 webster
>>> HORDE: [horde] Error in communicating with ActiveSync server:
>>> Horde_Log_Handler_Stream: Unable to write to stream [pid 3580 on line 160
>>> of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
>>>
>>> The website https://www.testexchangeconnectivity.com returns:
>>>
>>> Fehler beim Testen des Befehls „FolderSync“. Weitere Details Die
>>> Antwort „HTTP 403 Verboten“ wurde empfangen. Die Antwort scheint von
>>> Unknown zu stammen. Antworttext: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML
>>> 2.0//EN"> <html><head> <title>403 Forbidden</title> </head><body>
>>> <h1>Forbidden</h1> <p>You don't have permission to access
>>> /mailoffice/rpc.php on this server.</p> </body></html> 
>>>
>>> But the file is accessible and has rights:
>>>
>>> -rwxrwxrwx. 1 apache apache 5,7K  5. Jun 05:43
>>> /var/www/html/mauser.info/mailoffice/rpc.php
>>>
>>> And I can login to Horde and use it properly.
>>>
>>> I believe it happened after an upgrade of the system or pear, I cant tell
>>> right now.
>>>
>>> Any idea about that?
>>
>> Nope. In order to have received the 500, you *must* have had access  
>> to rpc.php. No idea what is going on with the connectivity tester.  
>> The 500, itself, just means there was some general error in  
>> processing the request (depending on the version of EAS a 500 is  
>> returned or a certain wbxml status code). The actual synclog should  
>> have more information as to what actually happened. Receiving this  
>> occasionally is not an issue. If you receive these constantly  
>> and/or sync is not working then something is obviously wrong.
>
> And this I found in the ActiveSyncLog
>
> 2013-06-15T22:04:00+02:00 INFO: [5859] Loading state for synckey  
> {51bcc55c-d530-459d-a9a1-16e30a001802}4
> 2013-06-15T22:04:00+02:00 INFO: [5859] Found 7 changes remaining  
> from previous SYNC.
> 2013-06-15T22:04:00+02:00 NOTICE: [5859] Skipping @Calendar@ because  
> it is not PINGable.
> 2013-06-15T22:04:00+02:00 INFO: [5859] Sleeping for 5 seconds.
> 2013-06-15T22:04:05+02:00 INFO: [5859] SyncCache collections refreshed.
>
>
> Does that help?

No. I'd need the whole synclog.
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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