[horde] Fwd: Email text copied twice in reply

[Michael J Rubinsky]

Quoting simon at simonandkate.net:

> Quoting simon at simonandkate.net> Quoting Simon B  
> <simon.buongiorno at gmail.com>> On 8 Jul 2013 14:45,
>> <simon at simonandkate.net> wrote:
>>>>
>>>> Forgive the top posting in this, but I have no idea where it will
>>> actually end up in the email...
>>>>
>>>> See issue below - I have noticed recently when responding to emails over
>>> ActiveSync, whether from iPad or my S4, that my reply is often hard to find
>>> in the quoted text, and that the original text is repeated.
>>>>
>>>> The forwarded email below was simply me replying to the 'when I reply to
>>> an email...' line with a single line ('or this') placed manually at the
>>> bottom of the reply email. The compose window in iPad does not replicate
>>> what is actually sent, you only see a single quote, but double is sent. If
>>> I leave the iPad top-posting, then the email is quoted first, then my
>>> reply, then the email again, making it difficult to find.
>>>>
>>>> Does not happen from Imp, only over AS.
>>>>
>>>> Ay ideas? Something to do with the preference about where replies are
>>> placed?
>>>
>>> I complained about this a while ago. From my android device people thought
>>> I was sending empty emails as replies since the text was inserted all the
>>> way at the bottom..
>>>
>>> I don't remember the explanation and didn't quite understand it. I just
>>> gave up replying to long mails from my phone or forwarding them and adding
>>> my comments if I absolutely had to.
>>>
>>> Since then I've gained a iOS device for work, iPhone 4s,  and that doesn't
>>> have an issue, so I assumed it was a client issue on android since I use
>>> enhanced email, but I haven't had time to test that theory (using stock
>>> might not help, it might be a issue with the AS version).
>>>
>>> Simon
>>>
>> On 08/07/2013, at 10:52 PM, Simon B <simon.buongiorno at gmail.com> wrote:
>>
>>>
>>> On 8 Jul 2013 14:45, <simon at simonandkate.net> wrote:
>>>>
>>>> Forgive the top posting in this, but I have no idea where it will  
>>>> actually end up in the email...
>>>>
>>>> See issue below - I have noticed recently when responding to  
>>>> emails over ActiveSync, whether from iPad or my S4, that my reply  
>>>> is often hard to find in the quoted text, and that the original  
>>>> text is repeated.
>>>>
>>>> The forwarded email below was simply me replying to the 'when I  
>>>> reply to an email...' line with a single line ('or this') placed  
>>>> manually at the bottom of the reply email. The compose window in  
>>>> iPad does not replicate what is actually sent, you only see a  
>>>> single quote, but double is sent. If I leave the iPad  
>>>> top-posting, then the email is quoted first, then my reply, then  
>>>> the email again, making it difficult to find.
>>>>
>>>> Does not happen from Imp, only over AS.
>>>>
>>>> Ay ideas? Something to do with the preference about where replies  
>>>> are placed?
>>>
>>> I complained about this a while ago. From my android device people  
>>> thought I was sending empty emails as replies since the text was  
>>> inserted all the way at the bottom..
>>>
>>> I don't remember the explanation and didn't quite understand it. I  
>>> just gave up replying to long mails from my phone or forwarding  
>>> them and adding my comments if I absolutely had to.
>>>
>>> Since then I've gained a iOS device for work, iPhone 4s,  and that  
>>> doesn't have an issue, so I assumed it was a client issue on  
>>> android since I use enhanced email, but I haven't had time to test  
>>> that theory (using stock might not help, it might be a issue with  
>>> the AS version).
>>>
>>> Simon
>>>
>>
>> Replying on iPad here, and I see from the top of the compose screen  
>> my email, your reply under that, and now I am responding at the  
>> bottom. Nothing else.
>>
>> Let's see what gets sent.
>>
>> Simon.
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>>
>>
>> Replying on iPad here, and I see from the top of the compose screen  
>> my  email, your reply under that, and now I am responding at the  
>> bottom.  Nothing else.
>>
>> Let's see what gets sent.
>>
>> Simon.
>> -- 
>> Horde mailing list
>> Frequently Asked Questions: http://horde.org/faq/
>> To unsubscribe, mail: horde-unsubscribe at lists.horde.org
>>
>
> I've deleted most of that for clarity, but that last email shows  
> what it's doing... Full text twice is sent, despite not being  
> composed that way. If I leave reply at the top (iPad default) it  
> ends up in the middle of the quotes.


It sounds like the iPad is sending the full body text, but as a  
SMARTREPLY (which  by definition, means the server must append (or  
prepend) the original body text). Please post a sync log showing a  
reply that exhibits this behavior.

FWIW, I don't see this behavior on any of my devices.
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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