[horde] Fwd: Email text copied twice in reply

Michael J Rubinsky mrubinsk at horde.org
Mon Jul 8 16:30:41 UTC 2013


Quoting Michael J Rubinsky <mrubinsk at horde.org>:

> Quoting simon at simonandkate.net:
>
>> Quoting simon at simonandkate.net> Quoting Simon B  
>> <simon.buongiorno at gmail.com>> On 8 Jul 2013 14:45,
>>> <simon at simonandkate.net> wrote:
>>>>>
>>>>> Forgive the top posting in this, but I have no idea where it will
>>>> actually end up in the email...
>>>>>
>>>>> See issue below - I have noticed recently when responding to emails over
>>>> ActiveSync, whether from iPad or my S4, that my reply is often  
>>>> hard to find
>>>> in the quoted text, and that the original text is repeated.
>>>>>
>>>>> The forwarded email below was simply me replying to the 'when I reply to
>>>> an email...' line with a single line ('or this') placed manually at the
>>>> bottom of the reply email. The compose window in iPad does not replicate
>>>> what is actually sent, you only see a single quote, but double is sent. If
>>>> I leave the iPad top-posting, then the email is quoted first, then my
>>>> reply, then the email again, making it difficult to find.
>>>>>
>>>>> Does not happen from Imp, only over AS.
>>>>>
>>>>> Ay ideas? Something to do with the preference about where replies are
>>>> placed?
>>>>
>>>> I complained about this a while ago. From my android device people thought
>>>> I was sending empty emails as replies since the text was inserted all the
>>>> way at the bottom..
>>>>
>>>> I don't remember the explanation and didn't quite understand it. I just
>>>> gave up replying to long mails from my phone or forwarding them and adding
>>>> my comments if I absolutely had to.
>>>>
>>>> Since then I've gained a iOS device for work, iPhone 4s,  and that doesn't
>>>> have an issue, so I assumed it was a client issue on android since I use
>>>> enhanced email, but I haven't had time to test that theory (using stock
>>>> might not help, it might be a issue with the AS version).
>>>>
>>>> Simon
>>>>
>>> On 08/07/2013, at 10:52 PM, Simon B <simon.buongiorno at gmail.com> wrote:
>>>
>>>>
>>>> On 8 Jul 2013 14:45, <simon at simonandkate.net> wrote:
>>>>>
>>>>> Forgive the top posting in this, but I have no idea where it  
>>>>> will actually end up in the email...
>>>>>
>>>>> See issue below - I have noticed recently when responding to  
>>>>> emails over ActiveSync, whether from iPad or my S4, that my  
>>>>> reply is often hard to find in the quoted text, and that the  
>>>>> original text is repeated.
>>>>>
>>>>> The forwarded email below was simply me replying to the 'when I  
>>>>> reply to an email...' line with a single line ('or this') placed  
>>>>> manually at the bottom of the reply email. The compose window in  
>>>>> iPad does not replicate what is actually sent, you only see a  
>>>>> single quote, but double is sent. If I leave the iPad  
>>>>> top-posting, then the email is quoted first, then my reply, then  
>>>>> the email again, making it difficult to find.
>>>>>
>>>>> Does not happen from Imp, only over AS.
>>>>>
>>>>> Ay ideas? Something to do with the preference about where  
>>>>> replies are placed?
>>>>
>>>> I complained about this a while ago. From my android device  
>>>> people thought I was sending empty emails as replies since the  
>>>> text was inserted all the way at the bottom..
>>>>
>>>> I don't remember the explanation and didn't quite understand it.  
>>>> I just gave up replying to long mails from my phone or forwarding  
>>>> them and adding my comments if I absolutely had to.
>>>>
>>>> Since then I've gained a iOS device for work, iPhone 4s,  and  
>>>> that doesn't have an issue, so I assumed it was a client issue on  
>>>> android since I use enhanced email, but I haven't had time to  
>>>> test that theory (using stock might not help, it might be a issue  
>>>> with the AS version).
>>>>
>>>> Simon
>>>>
>>>
>>> Replying on iPad here, and I see from the top of the compose  
>>> screen my email, your reply under that, and now I am responding at  
>>> the bottom. Nothing else.
>>>
>>> Let's see what gets sent.
>>>
>>> Simon.
>>> -- 
>>> Horde mailing list
>>> Frequently Asked Questions: http://horde.org/faq/
>>> To unsubscribe, mail: horde-unsubscribe at lists.horde.org
>>>
>>>
>>> Replying on iPad here, and I see from the top of the compose  
>>> screen my  email, your reply under that, and now I am responding  
>>> at the bottom.  Nothing else.
>>>
>>> Let's see what gets sent.
>>>
>>> Simon.
>>> -- 
>>> Horde mailing list
>>> Frequently Asked Questions: http://horde.org/faq/
>>> To unsubscribe, mail: horde-unsubscribe at lists.horde.org
>>>
>>
>> I've deleted most of that for clarity, but that last email shows  
>> what it's doing... Full text twice is sent, despite not being  
>> composed that way. If I leave reply at the top (iPad default) it  
>> ends up in the middle of the quotes.
>
>
> It sounds like the iPad is sending the full body text, but as a  
> SMARTREPLY (which  by definition, means the server must append (or  
> prepend) the original body text). Please post a sync log showing a  
> reply that exhibits this behavior.
>
> FWIW, I don't see this behavior on any of my devices.

I lied. I don't see it on my first generation iPad. However, my  
daughter's iPhone 4s *does* show this. It looks like it is sending the  
entire email body as a SMARTREPLY, but is sending a tag that looks  
like it's supposed to tell the server to treat it as a regular  
SENDMAIL command. We were ignoring this tag. Fix will be up shortly.


2013-07-08T12:25:06-04:00 INFO: [9814] Request being handled for  
device: APPLC8PK50X4DTFC Supporting protocol version: 14.1
2013-07-08T12:25:06-04:00 DEBUG: [9814] I  <ComposeMail:SmartReply>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   <ComposeMail:ClientId>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I      
7B49F0AD-301A-4129-904C-C7E7E29C273E
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   </ComposeMail:ClientId>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   <ComposeMail:SaveInSentItems />
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   <ComposeMail:ReplaceMime />
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   <ComposeMail:Source>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I    <ComposeMail:FolderId>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I      749542a3
2013-07-08T12:25:06-04:00 DEBUG: [9814] I    </ComposeMail:FolderId>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I    <ComposeMail:ItemId>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I      94
2013-07-08T12:25:06-04:00 DEBUG: [9814] I    </ComposeMail:ItemId>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   </ComposeMail:Source>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I   <ComposeMail:MIME>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I     Content-Type: text/plain;
         charset=us-ascii
Content-Transfer-Encoding: quoted-printable
Subject: Re: test
References:  
<20130708122102.Horde.5Et3mzPtP1auzRqcjKjOeQ1 at h4.theupstairsroom.com>
From: jordyn at theupstairsroom.com
In-Reply-To:  
<20130708122102.Horde.5Et3mzPtP1auzRqcjKjOeQ1 at h4.theupstairsroom.com>
Message-Id: <7B49F0AD-301A-4129-904C-C7E7E29C273E at theupstairsroom.com>
Date: Mon, 8 Jul 2013 12:25:03 -0400
To: Michael J Rubinsky <mike at theupstairsroom.com>
Mime-Version: 1.0 (1.0)

Foo

Jordyn

On Jul 8, 2013, at 12:21 PM, Michael J Rubinsky <mike at theupstairsroom.com> w=
rote:

> =20
> test
> <mime-attachment>

2013-07-08T12:25:06-04:00 DEBUG: [9814] I   </ComposeMail:MIME>
2013-07-08T12:25:06-04:00 DEBUG: [9814] I  </ComposeMail:SmartReply>





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