[horde] ActiveSync problem with contacts disappeared

[Michael J Rubinsky]

Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:

> On Sat, May 10, 2014 at 10:34 PM, Florian Schmidt <
> florian.schmidt787 at googlemail.com> wrote:
>
>>
>> sorry, posted my answer to the wrong list, so i forward it to the right
>> lsit.
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Florian Schmidt <florian.schmidt787 at googlemail.com>
>> Date: Sat, May 10, 2014 at 7:44 PM
>> Subject: Re: [horde] ActiveSync problem with contacts disappeared
>> To: gollem at lists.horde.org
>>
>>
>>
>>
>>
>> On Sat, May 10, 2014 at 7:08 PM, Michael J Rubinsky  
>> <mrubinsk at horde.org>wrote:
>>
>>>
>>> Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:
>>>
>>>  On Sat, May 10, 2014 at 3:05 AM, Michael J Rubinsky <mrubinsk at horde.org
>>>> >wrote:
>>>>
>>>>
>>>>> Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:
>>>>>
>>>>>  On Fri, May 9, 2014 at 10:33 PM, Michael J Rubinsky <
>>>>> mrubinsk at horde.org
>>>>>
>>>>>> >wrote:
>>>>>>
>>>>>>
>>>>>>  Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:
>>>>>>>
>>>>>>>  Hi,
>>>>>>>
>>>>>>>
>>>>>>>> since about three days I noticed that my contacts on my iPhone,
>>>>>>>> which I
>>>>>>>> sync with Horde via ActiveSync (Horde_ActiveSync 2.14.1) disappeared.
>>>>>>>> Before everything worked fine, now the following happens:
>>>>>>>>
>>>>>>>>
>>>>>>>>  What changed since the last time it was working? I.e., did you
>>>>>>> upgrade
>>>>>>> any
>>>>>>> packages? What packages?
>>>>>>>
>>>>>>>
>>>>>>>  I wasn't aware that I made any changes. I just du the regular Horde
>>>>>>>
>>>>>> update
>>>>>> via pear. The problem occured for the first time on Monday and persists
>>>>>> since then. I can still successfully receive and send emails via
>>>>>> ActiveSync
>>>>>> and also sync tasks.
>>>>>> ]
>>>>>>
>>>>>>
>>>>> So, you updated to the latest alpha releases, or no?
>>>>>
>>>>>
>>>>>  No, I did not update to alpha, just to the production releases, e.g. I
>>>> am
>>>> running Horde 5.1.6 and Turba 4.1.4
>>>>
>>>
>>> Not sure then. Works fine here. Nothing in the current stable changed
>>> recently with regards to determining the address books to sync. You can try
>>> resetting your address books sync preferences and see if that helps.
>>>
>>>
>> Hm, I have removed the account on my devices and reentered it (all are
>> affected by the problem). I have reprovisoned teh devices from Horde. I
>> have restarted all devices and teh server. I have looked at the logs and
>> not seen anything special. Do you have any suggestion what else I could
>> try? Or maybe is there something specific in the active sync log file I
>> coul be looking for?
>> Still I can add adresses on my iOS device, which are then synced to the
>> server, but as soon as I do update them, they disappear on the devices.
>> Seems like somehow they are not transferred to teh device anymore for some
>> reason. I did not find the exact SQL query, which requests the data from
>> teh data base, which iwl be sent to the device. Can you point me at the
>> direction, where I can find this query? I suppose, this could be a good
>> starting point for further debugging.
>>
>> Best regards
>> Flo
>>
>>
> Hm, I am further investigating and I am not sure if the following is
> expected behavior or if it might be related to my problem:
> If I create an address book entry on my iPhone via active sync, then in the
> webinteface it is said 'created by 0' instead of 'created by me'.
> Also, if I do the following
> SELECT * FROM horde_histories WHERE object_uid LIKE  'turba:%' ORDER BY
> history_modseq DESC
> the recent entries (created via ActiveSync) do not show my Horde id in
> history_who but a 0.
> Can this be part of the problem? Then, where might it be coming from?

This is a known issue (you can search the dev@ archives for the  
discussion), but would not cause the symptoms you describe.

-- 
mike
The Horde Project
http://www.horde.org
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