[horde] Reply to email retrieved from search fails to send from iOS

Simon Wilson simon at simonandkate.net
Tue May 27 09:11:11 UTC 2014


On iPad (iOS 7) if I search for an old email in a folder (i.e that is  
not shown in the current sync window), and reply to it, I get an error  
on the iPad saying that the server rejected it, and the email sits in  
Outbox for a while. Manually refreshing the outbox eventually  
successfully sends it.

Simon.


This sync log shows this:

2014-05-26T20:25:41+10:00 INFO: [25532]  
Horde_Core_ActiveSync_Driver::authenticate() attempt for simon
2014-05-26T20:25:41+10:00 INFO: [25532] SMARTREPLY request received  
for user simon
2014-05-26T20:25:41+10:00 INFO: [25532] Device entry exists for  
APPLDLXFT5X3DFJ2, updating userAgent and version.
2014-05-26T20:25:42+10:00 INFO: [25532] Request being handled for  
device: APPLDLXFT5X3DFJ2, Supporting protocol version: 14.1, Using  
Horde_ActiveSync v2.16.1
2014-05-26T20:25:42+10:00 DEBUG: [25532] I  <ComposeMail:SmartReply>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:ClientId>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I      
7D794A06-0F58-441D-BA8B-5C69BF95190B
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   </ComposeMail:ClientId>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:SaveInSentItems />
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:ReplaceMime />
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:Source>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I    <ComposeMail:LongId>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I      INBOX/Saved Emails/MTG/RCW:107
2014-05-26T20:25:42+10:00 DEBUG: [25532] I    </ComposeMail:LongId>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   </ComposeMail:Source>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:MIME>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I     [15419 bytes of content]
2014-05-26T20:25:42+10:00 DEBUG: [25532] I   </ComposeMail:MIME>
2014-05-26T20:25:42+10:00 DEBUG: [25532] I  </ComposeMail:SmartReply>
2014-05-26T20:25:42+10:00 ERR: [25532]  
Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because  
folder was not found in cache.
2014-05-26T20:25:42+10:00 ERR: Folder not found in cache.
2014-05-26T20:26:05+10:00 INFO: [25526]  
Horde_Core_ActiveSync_Driver::authenticate() attempt for simon
2014-05-26T20:26:05+10:00 INFO: [25526] SMARTREPLY request received  
for user simon
2014-05-26T20:26:05+10:00 INFO: [25526] Device entry exists for  
APPLDLXFT5X3DFJ2, updating userAgent and version.
2014-05-26T20:26:05+10:00 INFO: [25526] Request being handled for  
device: APPLDLXFT5X3DFJ2, Supporting protocol version: 14.1, Using  
Horde_ActiveSync v2.16.1
2014-05-26T20:26:05+10:00 DEBUG: [25526] I  <ComposeMail:SmartReply>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:ClientId>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I      
C6686C33-1075-4046-B6A8-49BB3CAE64D9
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   </ComposeMail:ClientId>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:SaveInSentItems />
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:ReplaceMime />
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:Source>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I    <ComposeMail:LongId>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I      INBOX/Saved Emails/MTG/RCW:107
2014-05-26T20:26:05+10:00 DEBUG: [25526] I    </ComposeMail:LongId>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   </ComposeMail:Source>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:MIME>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I     [15559 bytes of content]
2014-05-26T20:26:05+10:00 DEBUG: [25526] I   </ComposeMail:MIME>
2014-05-26T20:26:05+10:00 DEBUG: [25526] I  </ComposeMail:SmartReply>
2014-05-26T20:26:05+10:00 ERR: [25526]  
Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because  
folder was not found in cache.
2014-05-26T20:26:05+10:00 ERR: Folder not found in cache.


Horde log:


2014-05-26T20:25:42+10:00 ERR: HORDE [horde] Returning HTTP 500 while  
handling SmartReply command. [pid 25532 on line 156 of  
"/var/www/horde/rpc.php"]
2014-05-26T20:25:42+10:00 ERR: HORDE [horde] Error in communicating  
with ActiveSync server: Folder not found in cache. [pid 25532 on line  
162 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
2014-05-26T20:25:42+10:00 ERR: HORDE [horde] #0  
/usr/share/pear/Horde/ActiveSync/Request/SendMail.php(110):  
Horde_ActiveSync_Collections->getBackendIdForFolderUid('')
2014-05-26T20:25:42+10:00 ERR: HORDE [horde] Buffer contents:  [pid  
25532 on line 162 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]

--
Simon Wilson
M: 0400 12 11 16
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