[horde] Reply to email retrieved from search fails to send from iOS

Michael J Rubinsky mrubinsk at horde.org
Tue May 27 15:08:32 UTC 2014 

Quoting Simon Wilson <simon at simonandkate.net>:

> On iPad (iOS 7) if I search for an old email in a folder (i.e that  
> is not shown in the current sync window), and reply to it, I get an  
> error on the iPad saying that the server rejected it, and the email  
> sits in Outbox for a while. Manually refreshing the outbox  
> eventually successfully sends it.


Please create a bug ticket.


> This sync log shows this:
>
> 2014-05-26T20:25:41+10:00 INFO: [25532]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for simon
> 2014-05-26T20:25:41+10:00 INFO: [25532] SMARTREPLY request received  
> for user simon
> 2014-05-26T20:25:41+10:00 INFO: [25532] Device entry exists for  
> APPLDLXFT5X3DFJ2, updating userAgent and version.
> 2014-05-26T20:25:42+10:00 INFO: [25532] Request being handled for  
> device: APPLDLXFT5X3DFJ2, Supporting protocol version: 14.1, Using  
> Horde_ActiveSync v2.16.1
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I  <ComposeMail:SmartReply>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:ClientId>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I      
> 7D794A06-0F58-441D-BA8B-5C69BF95190B
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   </ComposeMail:ClientId>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:SaveInSentItems />
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:ReplaceMime />
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:Source>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I    <ComposeMail:LongId>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I      INBOX/Saved  
> Emails/MTG/RCW:107
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I    </ComposeMail:LongId>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   </ComposeMail:Source>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   <ComposeMail:MIME>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I     [15419 bytes of content]
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I   </ComposeMail:MIME>
> 2014-05-26T20:25:42+10:00 DEBUG: [25532] I  </ComposeMail:SmartReply>
> 2014-05-26T20:25:42+10:00 ERR: [25532]  
> Horde_ActiveSync_Collections::getBackendIdForFolderUid failed  
> because folder was not found in cache.
> 2014-05-26T20:25:42+10:00 ERR: Folder not found in cache.
> 2014-05-26T20:26:05+10:00 INFO: [25526]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for simon
> 2014-05-26T20:26:05+10:00 INFO: [25526] SMARTREPLY request received  
> for user simon
> 2014-05-26T20:26:05+10:00 INFO: [25526] Device entry exists for  
> APPLDLXFT5X3DFJ2, updating userAgent and version.
> 2014-05-26T20:26:05+10:00 INFO: [25526] Request being handled for  
> device: APPLDLXFT5X3DFJ2, Supporting protocol version: 14.1, Using  
> Horde_ActiveSync v2.16.1
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I  <ComposeMail:SmartReply>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:ClientId>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I      
> C6686C33-1075-4046-B6A8-49BB3CAE64D9
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   </ComposeMail:ClientId>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:SaveInSentItems />
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:ReplaceMime />
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:Source>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I    <ComposeMail:LongId>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I      INBOX/Saved  
> Emails/MTG/RCW:107
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I    </ComposeMail:LongId>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   </ComposeMail:Source>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   <ComposeMail:MIME>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I     [15559 bytes of content]
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I   </ComposeMail:MIME>
> 2014-05-26T20:26:05+10:00 DEBUG: [25526] I  </ComposeMail:SmartReply>
> 2014-05-26T20:26:05+10:00 ERR: [25526]  
> Horde_ActiveSync_Collections::getBackendIdForFolderUid failed  
> because folder was not found in cache.
> 2014-05-26T20:26:05+10:00 ERR: Folder not found in cache.
>
>
> Horde log:
>
>
> 2014-05-26T20:25:42+10:00 ERR: HORDE [horde] Returning HTTP 500  
> while handling SmartReply command. [pid 25532 on line 156 of  
> "/var/www/horde/rpc.php"]
> 2014-05-26T20:25:42+10:00 ERR: HORDE [horde] Error in communicating  
> with ActiveSync server: Folder not found in cache. [pid 25532 on  
> line 162 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
> 2014-05-26T20:25:42+10:00 ERR: HORDE [horde] #0  
> /usr/share/pear/Horde/ActiveSync/Request/SendMail.php(110):  
> Horde_ActiveSync_Collections->getBackendIdForFolderUid('')
> 2014-05-26T20:25:42+10:00 ERR: HORDE [horde] Buffer contents:  [pid  
> 25532 on line 162 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
>
> --
> Simon Wilson
> M: 0400 12 11 16



-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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