[horde] whups: There was an error listing users: Listing of users is not supported.

[Michael M Slusarz]

Quoting ANANT S ATHAVALE <asa at isac.gov.in>:

> ----- Message from Michael J Rubinsky <mrubinsk at horde.org> ---------
>     Date: Fri, 17 Apr 2015 10:38:19 -0400
>     From: Michael J Rubinsky <mrubinsk at horde.org>
> Reply-To: mrubinsk at horde.org
>  Subject: Re: [horde] whups: There was an error listing users:  
> Listing of users is not supported.
>       To: horde at lists.horde.org
>
>
>> Quoting ANANT S ATHAVALE <asa at isac.gov.in>:
>>
>>> Dear List,
>>>
>>> I have tried searching the list archives.  No clear solution is seen.
>>>
>>> I am trying to configure and use Tickets (whups), but unable to  
>>> list/add 'Users responsible for this queue'.
>>>
>>> I see a message 'There was an error listing users: Listing of  
>>> users is not supported.' for 'Add/Edit users responsible for this  
>>> queue.'
>>
>> This is provided via the authentication backend, not Turba. First,  
>> check that your authentication backend supports listing users. If  
>> it does, it may be a bug in still trying to list the users instead  
>> of providing a simple input box, or it could be a mis-configuration  
>> of your backend.
>>
>>
>>
>>> I have prefs.local.php with following configuration
>>>
>>> <?php
>>> $prefGroups['addressbooks']['suppress'] = true;
>>> $_prefs['report_time_format'] = '%d/%m/%y %H:%M:%S';
>>> $_prefs['search_sources']['locked'] = true;
>>> $_prefs['search_sources']['value'] = json_encode(array('localsql',  
>>> 'localldap'));
>>> $_prefs['search_fields']['locked'] = true;
>>> $_prefs['search_fields']['value'] =  json_encode(array('localsql'  
>>> => array('name', 'email'), 'localldap' =>  
>>> array('name','email','staffno')));
>>>
>>> Anything else to be done in turba configuration to enable these sources?
>>>
>>> -- 
>>>    सादर धन्यवाद/ Thanks & Regards
>>>         अनंत / Anant
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>>
>>
>>
>> -- 
>> mike
>> The Horde Project
>> http://www.horde.org
>> https://www.facebook.com/hordeproject
>> https://www.twitter.com/hordeproject
>
>
> ----- End message from Michael J Rubinsky <mrubinsk at horde.org> -----
>
> I am not using TLS for IMAP?  Is this is the reason why users are  
> not getting listed?

You need to use a Horde authentication backend that supports listing  
of users.  Authenticating to an IMAP server (i.e. by using imp  
authentication) does not support this.

michael

___________________________________
Michael Slusarz [slusarz at horde.org]