[horde] whups: There was an error listing users: Listing of users is not supported.

[ANANT S ATHAVALE]

----- Message from Jan Schneider <jan at horde.org> ---------
    Date: Tue, 05 May 2015 14:11:18 +0200
    From: Jan Schneider <jan at horde.org>
Subject: Re: [horde] whups: There was an error listing users: Listing  
of users is not supported.
      To: horde at lists.horde.org


> Zitat von ANANT S ATHAVALE <asa at isac.gov.in>:
>
>> ----- Message from Michael J Rubinsky <mrubinsk at horde.org> ---------
>>    Date: Fri, 17 Apr 2015 10:38:19 -0400
>>    From: Michael J Rubinsky <mrubinsk at horde.org>
>> Reply-To: mrubinsk at horde.org
>> Subject: Re: [horde] whups: There was an error listing users:  
>> Listing of users is not supported.
>>      To: horde at lists.horde.org
>>
>>
>>> Quoting ANANT S ATHAVALE <asa at isac.gov.in>:
>>>
>>>> Dear List,
>>>>
>>>> I have tried searching the list archives.  No clear solution is seen.
>>>>
>>>> I am trying to configure and use Tickets (whups), but unable to  
>>>> list/add 'Users responsible for this queue'.
>>>>
>>>> I see a message 'There was an error listing users: Listing of  
>>>> users is not supported.' for 'Add/Edit users responsible for this  
>>>> queue.'
>>>
>>> This is provided via the authentication backend, not Turba. First,  
>>> check that your authentication backend supports listing users. If  
>>> it does, it may be a bug in still trying to list the users instead  
>>> of providing a simple input box, or it could be a  
>>> mis-configuration of your backend.
>>>
>>>
>>>
>>>> I have prefs.local.php with following configuration
>>>>
>>>> <?php
>>>> $prefGroups['addressbooks']['suppress'] = true;
>>>> $_prefs['report_time_format'] = '%d/%m/%y %H:%M:%S';
>>>> $_prefs['search_sources']['locked'] = true;
>>>> $_prefs['search_sources']['value'] =  
>>>> json_encode(array('localsql', 'localldap'));
>>>> $_prefs['search_fields']['locked'] = true;
>>>> $_prefs['search_fields']['value'] =  json_encode(array('localsql'  
>>>> => array('name', 'email'), 'localldap' =>  
>>>> array('name','email','staffno')));
>>>>
>>>> Anything else to be done in turba configuration to enable these sources?
>>>>
>>>> -- 
>>>>   सादर धन्यवाद/ Thanks & Regards
>>>>        अनंत / Anant
>>>> ------------------------------------------------------------------------------
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>>>
>>>
>>>
>>> -- 
>>> mike
>>> The Horde Project
>>> http://www.horde.org
>>> https://www.facebook.com/hordeproject
>>> https://www.twitter.com/hordeproject
>>
>>
>> ----- End message from Michael J Rubinsky <mrubinsk at horde.org> -----
>>
>> I am not using TLS for IMAP?  Is this is the reason why users are  
>> not getting listed?
>
> No.
>
> -- 
> Jan Schneider
> The Horde Project
> http://www.horde.org/
> https://www.facebook.com/hordeproject
>
> -- 
> Horde mailing list
> Frequently Asked Questions: http://horde.org/faq/
> To unsubscribe, mail: horde-unsubscribe at lists.horde.org


----- End message from Jan Schneider <jan at horde.org> -----

I got this doubt due to 2 reasons.

1. Listing of users with same IMAP server and same backends  
configuration works in HGWE 5.1.4, but not working in HGWE 5.2.6.
2. The new message added in backends.php of IMP (HGWE 5.2.6)
     // Plaintext logins are disabled by default on IMAP servers (see RFC 3501
     // [6.2.3]), so TLS is the only guaranteed authentication available by
     // default.

Based on the above 2 factors, I thought enabling TLS may solve the  
problem of listing users. But, this is not the solution, how do I move  
forward.  Login through IMP with IMAP is working fine, anything else,  
if I change, I may be in problem.  Suggestions please.


-- 
      सादर धन्यवाद/ Thanks & Regards
           अनंत / Anant
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