[horde] Reminders of expired tickets

Michael J Rubinsky mrubinsk at horde.org
Sat Nov 28 03:05:24 UTC 2015


Quoting Soporte SCHOLEM <soporte at scholem.edu.ar>:

> Hello, Team.
> When you create a ticket, you can fill the expiration field but nothing
> happen when that date is reached.
> Is there any way to config reminders to send email to the owner when a
> ticket expires or is near of expire?
> Thank you in advance
> Carlos
> ------------------------------------------------------------------------------------
> Antes de imprimir este correo, piense bien si es necesario hacerlo.
> El medio ambiente es un problema de todos.
> -- 
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There is a reminder script in whups/bin, but I don't think it  
currently sends reminders explicitly for expired/expiring tickets. You  
can add an enhancement ticket on bugs.horde.org for this if it doesn't  
already exist.

-- 
mike
The Horde Project
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